[I down loaded the new viewer and it keeps giving error message about the plug ins can't be opened?]

i go there and there is no drop down and only the g rating is there now what?

[I down loaded the new viewer and it keeps giving error message about the plug ins can't be opened?]

ok i went to that link but it is a sunmmary of my account where do i put bday in and do i need to if i did it at time of set up?

[I down loaded the new viewer and it keeps giving error message about the plug ins can't be opened?]

I can get on but i can not change the maturity settings. yes i am over 18 yes i have tried all sl suggestions even reinstalling sl but nothing? This is fustrating please help.