[I cant buy anything or receive gifts from marketplace]

My avatar has been using marketplace for over a year and starting a few days ago I cant buy things or recieve gifts from other avatars through marketplace,,,I keep getting this message,,,

"So sorry to keep you waiting, we'll be right back!  We've been notified about this issue and we'll take a look at it shortly"

this has been like this for a few days,,

[Trouble getting stuff I paid for to my alts]

I am buying stuff for my alt and I am being charged for them but they are not going to her and now she cant buy things herself and I need help to fix this as I do buy a lot of things for myself and my alts

 

[I cant get items sent as gifts and cant buy from marketplace myself,,,,Why?]

I have my main alt buying thinmgs for me and on the avatar I am not getting the things I paid fopr, frommy alt and this avatar cant shop as a problen screen keeps comming up,,,is there a problem I dont know about?