Hello, I have that problem, I threatened me with banishment and 1 hour after I have restricted entry to second life. I have been trying to fix my problem over a year and not answer my tikects.
Over time I learned that LL hire regular people to catch people who do not meet the TOS, but more interesting is that these people use these permits to do evil, and even charge for bans, I'm not making this up I see with own eyes, it's more, friends say that my head 40000l cost and possibly never to recover without aver never done anything. This to me is frustrating, because I have all my fashion store veneficios lost for the simple fact, that one perturbations want to **bleep** me. What can you say you to me? , To be able to do? I be Spanish, not English, much less Americanized English, the Spanish support leaves much to be desired, NEVER, NEVER know it can happen and you just say "send tikets to support" my tikets in the case were never answered . With this mean for my q LL just look for their veneficios, bone, thousands of dollars to get into his pocket and thinks of the poor dupes who are so fat. To conclude that this person did tiket reporting a copybot I use that account and it had only a skin and hair a shape that I had just bought, in addition to 30000 l spent on templates and textures for my store in addition to all edge gained with my creations since he was a closet to store avatar creations and boundaries.
In short, for my LL is only a thief but aprobecha that good people like us and just stay with the **bleep** having fun just hurting for hurting.