[All of my outfit folders are empty!!!! Please HELP!!!]

A couple weeks ago, when I logged in, every outfit in my outfits said "there are no items in this folder".....I thought maybe it was a glitch, so I updated....and then I thought it was my tokon hud, so I checked with my mate, and he didnt' lock my outfits down....so idk what in the world to do!  I have absolutely NO outfits!!!

[I bought some things fromt he marketplace, and never recieved them. How do I resolve this?]

I bought 5 items from the marketplace. My invoice says they are recieved, but I have never recieved them.  How can I either get my items or get a refund?  can anyone please help?

 

P.S.  I just bought something tonight, two items...that didn't get delivered!  I have never had this problem before these last two purchases! PLZ HELP