[I was not notified that my premium was about to be charged. How can I get a refund?]

I have not played actively in a long time. I received no notification that my paypal account was to be charged for my premium amount in advance.  I have downgraded to a basic account but that did not refund the amount, just said I would not be charged next year.  How can I get a refund? 

[Why can't I post reoccurring events?]

I am in a sim that has events that happen at the same time every day that we want to put on the SL calendar.  I entered them for one day but when I try to enter the set for for the next day, it said "The event you are entering is a duplicate of an existing event. Please refer to the Event Posting Rules for details on acceptable events."  However there was no duplicate event for that day.  All I can think is it is somehow reading the events for the two days as duplications but I see other groups on the calendar have reoccurringevents so I don't understand why I am getting this error.  Any assistance would be appreciated.

[Why can't I create reoccurring events?]

I am in a sim that has events that happen at the same time every day that we want to put on the SL calendar.  I entered them for tomorrow but when I try to enter the set for Wednesday, it said "The event you are entering is a duplicate of an existing event. Please refer to the Event Posting Rules for details on acceptable events."  However there was no duplicate event for Wednesday.  All I can think is it is somehow reading the events for Tuesday and Wednesday as duplications but I see other groups on the calendar have reoccurring events so I don't understand why I am getting this error.  Any assistance would be appreciated.

[How do I delete an alt character?]

I have two alt characters that I have now cleaned out their inventories to my main character and want to just delete the alts.  How do I do that?  Thank you.