[Avatar is missing in sl and and wont let them log back on]

My friend avatar is loged in sl all day and everyday and he cant seem to even log on it and no one seem to be able to tp to where that avatar is because its just not there O.o but its showing up in radar and my friend cant log in his avatar...... can someone tell me how to try and help my friend fix this please??

[can viewer 3 screen skin be changed?]

can viewer 3 screen skin be changed?

[im using viewer two and i dont know how to put my inventory picture in my profile]

i am currently using viewer two and i wanted to put a picture in my profile but everytime i ckick change i get something to only upload pictures on my computer but i dont want a picture on my computer i want a picture from inventory and  do not know how to put it using viewer two i just need to put a picture of my avi on my front profile can someone help?

 

i tried to save it to my computer and save it to JPG but still didnt work at all and just say error to me the whole time i guess ill have to download another viewer ughh