[During age verification it says my name doesn't match with the address]

When I try to be age verifyed, it doesn't go on because it says my name doesn't match with the address, but I haven't moved nor changed my name in the last 18 months.

[during age verification, it says the address and name don't match, when everything is correct]

I filled in the blanks with all the information correct in the age verification thing, haven't moved or changed name in 18 months, but that's what it says when I click "done". Now I can't have my age veryfied. Please SL, make this easier, with less questions and stuff, if you can't verify the age of someone outside the USA, then don't put other options