[My computer remembers password but i don't and i can't ask for a new because my account is 'on hold']

Hello everyone,i have a problem.

Like you see,my computer remembers my Second life password but i don't remember it >.<(Because it is awhile ago i visted SL)I want to ask for a new password,but everytime i click the link that you get in the e-mail

My browsers opens but there is standing the whole time 'Account on Hold' and i do not know what to do >.<

I really want to be able to play SL again,but this stupid message keeps popping up if i want to ask for a new password

[How do you make much things 1 thing?]

Im making something and i want to put everything together to make1 thing so i dont need to load them 1 for 1

But i forgot how to

Help?