Syphera Inaka
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Posts posted by Syphera Inaka
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If I am not mistaken I think you have to contact Linden Labs
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I am having the same issue..It started a few days ago after Windows 10 did an update that took a few hours to complete on my computer. The only pop up i get is the crash log error box other than that I get no error messages, no internet connection problems. I have uninstalled and reinstalled, did a clean install, reset my router. I have tried logging into Phoenix Firestorm, Singularity, and the LL viewer, all do the same thing. It goes to the loading screen and then almost as soon as I am loaded in it closes. I have also had it crash a few times not even logging me in. Here is what I copied from the help menu on firestorm
CPU: Intel® Core i5 CPU 650 @ 3.20GHz (3207.96 MHz)
Memory: 3064 MB
OS Version: Microsoft Windows 10 64-bit (Build 10586)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce GTS 240/PCIe/SSE2Windows Graphics Driver Version: 9.18.0013.4192
OpenGL Version: 3.3.0RestrainedLove API: RLV v2.8.0 / RLVa v1.4.10a
libcurl Version: libcurl/7.38.0 OpenSSL/1.0.1i zlib/1.2.8
J2C Decoder Version: KDU v7.7.1
Audio Driver Version: FMOD Ex 4.44.61
LLCEFLib/CEF Version: 1.5.3.FS6-(CEF-WIN-3.2526.1366.g8617e7c-32) (Chrome 47.0.2526.80)
Voice Server Version: Not Connected
Settings mode: Firestorm
Viewer Skin: Firestorm (Grey)
Font Used: Deja Vu (96 dpi)
Font Size Adjustment: 0 pt
UI Scaling: 1
Draw distance: 128 m
Bandwidth: 750 kbit/s
LOD factor: 2
Render quality: High-Ultra (6/7)
Advanced Lighting Model: Yes
Texture memory: 768 MB (1)
VFS (cache) creation time (UTC): 2016-7-6T5:53:38
Built with MSVC version 1800
Problem loading in and staying connected to SL
in Technical
Posted
A few days ago I updated Windows 10 with the update that I was provided with by Windows. Since this time I have been unable to stay logged into SL for more than a minute at most.
I have done clean installs with each of the following viewers: Firestorm 32bit and 64bit, Singularity, and LL SL viewer.
With the Firestorm viewer 64-bit, I am able to log in occassionally but still have crashing to desktop anywhere from immediately after load in to up to about a minute after loading in.
I recieve the crash logger but no other error messages. With viewer 32-bit I recieve an error message that states "Firestorm has stopped working: A problem caused the program
to stop working correctly. Please close the program." Note I also recieve this error message with Singularity and the LL SL viewer.
The following information is what I gathered from the Firestorm viewer via the help menu:
CPU: Intel(R) Core(TM) i5 CPU 650 @ 3.20GHz (3207.96 MHz)
Memory: 3064 MB
OS Version: Microsoft Windows 10 64-bit (Build 10586)
Graphics Card Vendor: NVIDIA Corporation
Graphics Card: GeForce GTS 240/PCIe/SSE2
Windows Graphics Driver Version: 9.18.0013.4192
OpenGL Version: 3.3.0
RestrainedLove API: RLV v2.8.0 / RLVa v1.4.10a
libcurl Version: libcurl/7.38.0 OpenSSL/1.0.1i zlib/1.2.8
J2C Decoder Version: KDU v7.7.1
Audio Driver Version: FMOD Ex 4.44.61
LLCEFLib/CEF Version: 1.5.3.FS6-(CEF-WIN-3.2526.1366.g8617e7c-32) (Chrome 47.0.2526.80)
Voice Server Version: Not Connected
Settings mode: Firestorm
Viewer Skin: Firestorm (Grey)
Font Used: Deja Vu (96 dpi)
Font Size Adjustment: 0 pt
UI Scaling: 1
Draw distance: 128 m
Bandwidth: 750 kbit/s
LOD factor: 2
Render quality: High-Ultra (6/7)
Advanced Lighting Model: Yes
Texture memory: 768 MB (1)
VFS (cache) creation time (UTC): 2016-7-8T4:46:52
Built with MSVC version 1800
I have done clean installs on all viewers, and rebooted my computer each time. I have also restarted my router. I am simply at a loss at what could be wrong because up until
I did the Windows 10 update on my computer I hadnt really had many problems with any of the SL viewers. My next option would be to contact customer support to see if they might
be able to help me resolve this issue.
Is there anyone who might possibly be able to help me with this issue before I take the next step with CS?
*** I may have resolved my issue by following this link http://wiki.phoenixviewer.com/fs_clearing_settings. I followed this and rebooted my computer, and the Firestorm viewer 64bit seems to be working, or at least I havent crashed. Still testing it but hopefully this has resolved the issue..I guess only time will tell.