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Marketplace purchase was refused because of "your Maximum Amount Risk Control Settings" - what's up?


Dylan Rickenbacker
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I tried to buy an item on the marketplace with a price tag of 12,600L$, which is slightly less than US$54. I wanted to pay via PayPal. So I was redirected to PayPal to authorize my payment - no problems so far. But when I was redirected to the marketplace page, I got this:

 

"Gateway Error ... The transaction was refused because the maximum amount was excceeded as a result of your Maximum Amount Risk Control Settings."

 

Any idea what's up with that? I called PayPal - they say it has nothing to do with them or with my account there. I even tried again after moving the funds to my PayPal account first ... still no joy. Knowledge Base draws a blank. Any help greatly appreciated!

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Is your PayPal account verified?

If your account is Unverified, there’s a limit on the total amount of money you can send from your account. To lift your sending limit, get Verified.

Here's how to view your sending limit:

  1. Log in to your PayPal account.
  2. Click View Limits near the top of the page to see your sending limit.

 

https://www.paypal.com/webapps/helpcenter/article/?currentIssueID=10430&m=SRE

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