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  1. Looking for something to do this weekend? Dive into these featured events and activities in Second Life!

    Rhythm and Rhyme with Bryn Oh.jpg
    Pictured: Rhythm and Rhyme with Bryn Oh (link will start working on Saturday, February 24th at 9am PT)

    The Forty Thieves' Rhythm and Rhyme presents a fantastic event with a fusion of poetry and music in an art installation created by talented artist, Bryn Oh! The venue will open to the public on February 24th at 9am PT and the event starts on February 25th at 4pm PT. Don’t miss it!

     

    Caledon, the esteemed steampunk community, is celebrating 18 years in Second Life this weekend with a variety of special activities. Seize this opportunity to dress up and attend their Founder’s Day Ball!

     

    And yesterday, Madpea celebrated 16 years of incredible escape rooms, fun rides, and mind-bending games in Second Life. We featured one of their engaging escape rooms in a video, but you can also check out their latest one below!

     

    This is also the last weekend for Black History Month. Explore the following destinations that have special events and installations in celebration - including open mic and spoken word live events this weekend at Meroe Museum and Wandering New York.

     

     

     

     

     

    If you’re looking for even more fun events and maybe a few laughs, check out the following two destinations:

     

     

    Or if you just want to scratch that shopping itch, teleport to these themed shopping events:

     

     

     

     

     

    Don't forget to check our Recently Added category to see all the latest additions to the Second Life Destination Guide!

     

    Got a spot that you’d like listed in the Destination Guide? Make sure to drop us a note at editor@lindenlab.com or submit your spot via web form. Learn more about the Destination Guide criteria for Editors’ Picks or the Destinations Floater in the viewer, and increase your chances of being featured in those coveted spots!

  2. Linden Lab
    Latest Entry

    By Linden Lab,

    Friendly Greetings!

    As mentioned in our Pt. 2 blog post, we are excited to announce that the process of providing an archive of the Second Life Jira BUG project on GitHub is now complete! 

    You can find the public BUG archive at https://github.com/secondlife/jira-archive/issues. The archive currently contains most of the previously public Jira tickets from the original Jira BUG project. However, there are some edge cases that we are still in the process of migrating. It does NOT include tickets that previously had restricted access.

    We encourage you to use the Second Life Feedback Portal for any new bug reports or feature requests. Your feedback is crucial to our ongoing efforts to improve Second Life, and the feedback portal provides a convenient platform for you to share your thoughts and insights.

    We appreciate your continued support and understanding as we work to enhance the Second Life experience. The migration to feedback.secondlife.com signifies our commitment to fostering a more collaborative and efficient environment for everyone in the Second Life community: providing feature request voting, a public roadmap, tighter integration into the engineering process, and more.

    Thank you and see you on the Grid!

    Second Life Team

  3. February2024.png

    February, the month of love, is just around the corner, and we're thrilled to announce a variety of Valentine-themed events and activities. Follow our Featured News blog, as we will be revealing all the delightful details later this week!

    Our vibrant community is a mosaic of stories, and each connection adds a unique hue to this kaleidoscope of emotions. Our deepest thanks go to the Second Life Residents who have opened their hearts to us - sharing their moments of joy, companionship, and images of love to the official Second Life Flickr Group.

    Featured in this collage:

    Top Row (from left to right): Kynne Llewellyn, Toppy MorenoRyanna FoxclawJoshua AzúcarGiselle ChauveauMokana Melodious

    Middle Row (from left to right): High ElfCynthiaSarulien StarchildScarlett Libido - (and we snuck in Valentine Shop & Hop, opening Feb 1st)  

    Bottom Row (from left to right): Salem Sangre Hexem, Val CloudShun, ProphetKCDVerandi Diavolo

    Thank you, Residents, for your continuous support and for making Second Life the wonderfully diverse and welcoming community it is. Here's to a month filled with love! ❤️

     

    Make sure to follow us on Social Media, and sign up for the Second Life Weekly Email Newsletter to stay informed!

    For a chance to have your image featured in our social campaigns or the Second Life pic of the day, submit your work to the Official Second Life Flickr Group
    For a chance to be featured in our #SLFeature Instagram stories, follow and tag us on Instagram.

  4. Happy Wednesday!

    We’re writing to remind everyone that we’ll be holding our monthly Web User Group meeting today at 14:00 SLT in our usual meeting place, where we’ll be discussing our status with ongoing projects and our near future plans for our web properties. As always, we’ll leave plenty of time for Q&A from the community. This meeting is conducted using voice. We're happy for you to contribute in voice or in text, but you'll need to have your voice settings activated. We look forward to seeing you there.

    Keep up to date with all of our user group meetings on our wiki and public calendar.

  5. The Concierge and Land User Group meeting is a monthly, public meeting for discussion and education on Second Life, useful to both Mainland Residents and Estate owners.

    Topics include any issues relating to Customer Relations/Support or concerning Land in general (mainland, islands, Linden Homes, estates, auctions, etc.).

    Join Wendi, Vix, and members of the Land team, on Wednesday at 12pm PT at Linden Estate Services.  All are welcome.

     

    Keep up to date with all of our user group meetings on our wiki and public calendar.

  6. Hi Everybody! 

    I would like to introduce a new member of the Linden Support team, Boxy 5000. 

    Boxy 5000 is a virtual assistant/support bot trainee. 

    But wait, wasn’t there already a chatbot who answered questions for premium users? Indeed there was! Boxy 3000 was the earlier model of the trainee chatbot. 

    We are learning from some design flaws and moving forward with a more advanced bot. Boxy 3000 has been re-invented and given an extra 2000! 

    But wait a second time! Won’t this bring about the machine apocalypse? Not just yet–Boxy 5000 is more advanced and learns as they go but Skynet is still a few upgrades away. 

    The upgraded bot will be a 24/7 support option for both premium and non-premium residents! (Previously only available for premium customers.)

    Boxy will have the ability to answer commonly asked questions, keep you up to date on current issues, help with ticket submission and in some cases handle a support request. 

    Boxy has uses for all residents, from early adopters to fresh new faces. 

    For new and more casual residents Boxy is available to help them find the support they need. 

    For our seasoned veterans Boxy can offer support options for some specific requests. Specifically, Boxy will be able to submit an abuse report on your behalf and in some cases help with the restart of a region!

    Boxy will continue to learn as we go. Boxy might not have all the answers currently, but we will continue to review questions posed and help the bot to better answer your support queries. 


    We realize that a chat bot is not a substitute for a customer support representative, and this bot is not meant to be. It is however meant to help when we are unavailable or may be experiencing higher call volumes. 

    For premium residents Boxy will only be the first point of contact before being passed to a support representative during office hours. Utilize Boxy to help better explain your issue once you are transferred to a support representative. Outside of office hours Boxy can help or create a ticket for when we are back in the office.

    The ability to get an answer to your question or to get your issue resolved without having to wait until our Support Lindens are available is Boxy’s primary directive.

    Anyone interested in saying hello to Boxy can access it by logging into our support portal. The Boxy 5000 chat widget should appear in the bottom right hand corner of your screen.  

    Boxy 5000.jpg

    Boxy 5000, it’s advanced… 

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