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  1. Featured News

    A group blog by Secondlife in General

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    Strawberry Linden

    India at Island of Jahesa.jpg
    Pictured: India at Island of Jahesa

    Grab your virtual camera and explore these photogenic spots in Second Life this weekend!

     

     

     

     

     

     

     

     

     

     

    Don't forget to check our Recently Added category to see all the latest additions to the Second Life Destination Guide!

    Got a spot that you’d like listed in the Destination Guide? Make sure to drop us a note at editor@lindenlab.com or submit your spot via web form. Learn more about the Destination Guide criteria for Editors’ Picks or the Destinations Floater in the viewer, and increase your chances of being featured in those coveted spots!

    Connect with Second Life on Social Media:
    Instagram | Facebook | Twitter | YouTube | Flickr | Pinterest | TikTok | LinkedIn

  2. Community News

    A group blog by Second Life in General

    • 7252
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    Strawberry Linden

    FabFree - 4.png

    "The FabFree Mesh Body & Head Listing has undergone a major update this month! We have a host of new free and cheap mesh bodies and heads to share with you all." Read more on the blog.

  3. Inworld

    A group blog by Secondlife in General

    • 2028
      entries
    • 751
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    • 217929
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    Recent Entries

    Strawberry Linden

    Nadjanator.jpg

    It's Monday and Nadjanator is dressed for success and back to the grind!

    For a chance to have your image featured as the Second Life pic of the day, submit your work to the Official Second Life Flickr Group, but don't forget to read the rules!

    Connect with Second Life on Social Media:
    Instagram | Facebook | Twitter | YouTube | Flickr | Pinterest | TikTok | Reddit | LinkedIn

  4. Land

    A group blog by Secondlife in General

    • 23
      entries
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    • 87409
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    Linden Lab

    The Concierge and Land User Group meeting is a monthly, public meeting for discussion and education on Second Life, useful to both Mainland Residents and Estate owners.

    Topics include any issues relating to Customer Relations/Support or concerning Land in general (mainland, islands, Linden Homes, estates, auctions, etc.).

    Join Wendi, Vix, and members of the Land team, on Wednesday at 12pm PT at Linden Estate Services.  All are welcome.

  5. Tools and Technology

    A group blog by Secondlife in General

    • 96
      entries
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    • 179994
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    Linden Lab

    We will be performing an update to the Second Life Login service on Monday, April 11th beginning at approximately 9:00 AM PDT and expected to complete before 10:00 AM PDT. Viewer logins will be unavailable for a portion of this maintenance period.

    This update includes a fix to new device email notifications for newly created accounts, performance improvements for the viewer login handshake, and improvements to metrics and diagnostics for our internal tools. Most of these changes are behind the scenes and should not change the login experience for Residents once the maintenance is completed.

    If you experience viewer login issues during the deployment window, please wait and try again later. Keep an eye on the Second Life Status Blog for updates. Thank you for your patience!

    UPDATE: The maintenance is now completed.

  6. Commerce

    A group blog by Secondlife in General

    • 73
      entries
    • 582
      comments
    • 156125
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    Linden Lab
    Latest Entry

    Web User Group Update!

    By Linden Lab,

    Happy May!

    Today's Web User Group meeting has been canceled. We will be back next month on June 1st. Remember to keep an eye on our wiki page and the Second Life public calendar for all updates about user group meetings' dates, timings, and topics.

    See you next month!

  7. Tips and Tricks

    A group blog by Secondlife in General

    • 45
      entries
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    • 118250
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    Garry Linden

    Hi Everybody! 

    I would like to introduce a new member of the Linden Support team, Boxy 5000. 

    Boxy 5000 is a virtual assistant/support bot trainee. 

    But wait, wasn’t there already a chatbot who answered questions for premium users? Indeed there was! Boxy 3000 was the earlier model of the trainee chatbot. 

    We are learning from some design flaws and moving forward with a more advanced bot. Boxy 3000 has been re-invented and given an extra 2000! 

    But wait a second time! Won’t this bring about the machine apocalypse? Not just yet–Boxy 5000 is more advanced and learns as they go but Skynet is still a few upgrades away. 

    The upgraded bot will be a 24/7 support option for both premium and non-premium residents! (Previously only available for premium customers.)

    Boxy will have the ability to answer commonly asked questions, keep you up to date on current issues, help with ticket submission and in some cases handle a support request. 

    Boxy has uses for all residents, from early adopters to fresh new faces. 

    For new and more casual residents Boxy is available to help them find the support they need. 

    For our seasoned veterans Boxy can offer support options for some specific requests. Specifically, Boxy will be able to submit an abuse report on your behalf and in some cases help with the restart of a region!

    Boxy will continue to learn as we go. Boxy might not have all the answers currently, but we will continue to review questions posed and help the bot to better answer your support queries. 


    We realize that a chat bot is not a substitute for a customer support representative, and this bot is not meant to be. It is however meant to help when we are unavailable or may be experiencing higher call volumes. 

    For premium residents Boxy will only be the first point of contact before being passed to a support representative during office hours. Utilize Boxy to help better explain your issue once you are transferred to a support representative. Outside of office hours Boxy can help or create a ticket for when we are back in the office.

    The ability to get an answer to your question or to get your issue resolved without having to wait until our Support Lindens are available is Boxy’s primary directive.

    Anyone interested in saying hello to Boxy can access it by logging into our support portal. The Boxy 5000 chat widget should appear in the bottom right hand corner of your screen.  

    Boxy 5000.jpg

    Boxy 5000, it’s advanced… 

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