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  1. Nightmare in New Orleans.jpg
    Pictured: Nightmare in New Orleans (Opening on October 2nd)

    Halloween season officially starts tomorrow and we have already dusted off the Haunted Category for you!

    There are a couple of events and one destination that are opening this weekend that I wanted to highlight:

    • Rock Your Rack 2022 - The 10th Annual Rock Your Rack Event runs from October 1-16 and raises funds for the National Breast Cancer Foundation. Find it under Featured Events starting October 1st!
    • Out Shop Cancer 2022 - Out Shop Cancer is a shopping event and grid-wide hunt running from October 1- 31 benefitting the American Cancer Society. Find it under Featured Events starting October 1st!
    • Nightmare in New Orleans - A new haunted and realistic destination of virtual New Orleans, in a post-apocalyptic and dystopic environment. It is incredibly well done and opens to the public on October 2nd. Find it in Editors Picks starting then!

    Numerous haunted destinations are already up and running so if you want to get started on your scares tonight, check out the Haunted category. Keep an eye on this category as we continue to add more to it throughout the month of October! Here are just a few from the list:

     

     

     

     

     

     

     

    Don't forget to check our Recently Added category to see all the latest additions to the Second Life Destination Guide!

    Got a spot that you’d like listed in the Destination Guide? Make sure to drop us a note at editor@lindenlab.com or submit your spot via web form. Learn more about the Destination Guide criteria for Editors’ Picks or the Destinations Floater in the viewer, and increase your chances of being featured in those coveted spots!

    Connect with Second Life on Social Media:
    Instagram | Facebook | Twitter | YouTube | Flickr | Pinterest | TikTok | LinkedIn

  2. Adaline Huntsman.jpg

    Halloween is around the corner and Adaline Huntsman has found the perfect pumpkin for the season. Have you picked yours yet?

    For a chance to have your image featured as the Second Life pic of the day, submit your work to the Official Second Life Flickr Group, but don't forget to read the rules!

    Connect with Second Life on Social Media:
    Instagram | Facebook | Twitter | YouTube | Flickr | Pinterest | TikTok | Reddit | LinkedIn

  3. The Puppetry User Group meeting will be a bi-weekly meeting discussing an experimental new feature that allows hardware and other software to connect to Second Life and provide animation data for an avatar. The purpose of these meetings is to connect with developers and coders who might want to experiment with it. 

    Learn more about Puppetry in our blog post.

    Join the team on Thursday at 13:00 PT on the Aditi beta grid, Castelet region
     

  4. Happy Wednesday!

    We’re writing to remind everyone that we’ll be holding our monthly Web User Group meeting today at 14:00 SLT in our usual meeting place, where we’ll be discussing our status with ongoing projects and our near future plans for our web properties. As always, we’ll leave plenty of time for Q&A from the community. We look forward to seeing you there!

  5. The Concierge and Land User Group meeting is a monthly, public meeting for discussion and education on Second Life, useful to both Mainland Residents and Estate owners.

    Topics include any issues relating to Customer Relations/Support or concerning Land in general (mainland, islands, Linden Homes, estates, auctions, etc.).

    Join Wendi, Vix, and members of the Land team, on Wednesday at 12pm PT at Linden Estate Services.  All are welcome.

  6. Hi Everybody! 

    I would like to introduce a new member of the Linden Support team, Boxy 5000. 

    Boxy 5000 is a virtual assistant/support bot trainee. 

    But wait, wasn’t there already a chatbot who answered questions for premium users? Indeed there was! Boxy 3000 was the earlier model of the trainee chatbot. 

    We are learning from some design flaws and moving forward with a more advanced bot. Boxy 3000 has been re-invented and given an extra 2000! 

    But wait a second time! Won’t this bring about the machine apocalypse? Not just yet–Boxy 5000 is more advanced and learns as they go but Skynet is still a few upgrades away. 

    The upgraded bot will be a 24/7 support option for both premium and non-premium residents! (Previously only available for premium customers.)

    Boxy will have the ability to answer commonly asked questions, keep you up to date on current issues, help with ticket submission and in some cases handle a support request. 

    Boxy has uses for all residents, from early adopters to fresh new faces. 

    For new and more casual residents Boxy is available to help them find the support they need. 

    For our seasoned veterans Boxy can offer support options for some specific requests. Specifically, Boxy will be able to submit an abuse report on your behalf and in some cases help with the restart of a region!

    Boxy will continue to learn as we go. Boxy might not have all the answers currently, but we will continue to review questions posed and help the bot to better answer your support queries. 


    We realize that a chat bot is not a substitute for a customer support representative, and this bot is not meant to be. It is however meant to help when we are unavailable or may be experiencing higher call volumes. 

    For premium residents Boxy will only be the first point of contact before being passed to a support representative during office hours. Utilize Boxy to help better explain your issue once you are transferred to a support representative. Outside of office hours Boxy can help or create a ticket for when we are back in the office.

    The ability to get an answer to your question or to get your issue resolved without having to wait until our Support Lindens are available is Boxy’s primary directive.

    Anyone interested in saying hello to Boxy can access it by logging into our support portal. The Boxy 5000 chat widget should appear in the bottom right hand corner of your screen.  

    Boxy 5000.jpg

    Boxy 5000, it’s advanced… 

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