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  1. SL20B-Logo.png

    Save the date! On June 23rd, Second Life will be turning 20! The 20th annual Second Life birthday celebration (SL20B) will be held from June 22nd to July 11th. Get ready for 20 fun-filled days of live music, performances, shopping, and amazing community exhibits!

    This year we wanted a theme that not only reflects on where we have been but embraces where we are going. We are celebrating twenty years of Second Life. That is an amazing realization. Who could have imagined in 2003 the vibrant, engaging, and creative community we are in 2023? We are living the future that was only a dream twenty years ago. Now we are projecting the future we hope to see as we move ahead another twenty years as both a community and a world. 

    We are pleased to announce our Birthday theme for this year: Our Fantastic Future. The cornerstone of this idea is what we would define as eco-futurism including sustainability, a focus on our environment, and the next generation of our world. Some might call this science fiction, but what is science fiction except a dream for a possible future? In Second Life we build worlds. Our worlds, our way. For SL20B, we invite you to show us your worlds of the future!

    To get things started we are opening applications for Music Fest, to be held on June 22nd-24th. Music Fest will kick off the overall SL20B celebration with three days of live music performances featuring some of the most talented live musicians in Second Life!

    To sign up for a Music Fest audition, please complete this application form by April 9th, 2023.

    We are also opening up applications for the general performance schedule. Why celebrate for one day when we can party for a week?! We are looking for all types of performers to join the week-long festivities from June 25th to July 2nd. Are you a DJ who can spin up a great party set or a live performer who can jam all night? You might be one of the grid’s amazing Dance companies, or perhaps you’re a Particle Performer? One of the things that makes Second Life so vibrant and exciting is the wide range of performers who share their talent with our Residents. Whatever your medium, we would love to hear from you!

    Fill out the official performer application form by May 14th, 2023, and tell us a little about how you roll.

    While we encourage all interested performers to sign up, please note that it does not guarantee a spot. We will review all submissions and extend audition invitations via a follow-up note in-world to the SL username that you provide.

     

    Over the next few months, keep an eye on our blog for more opportunities to participate in the SL20B celebrations as an Exhibitor, Volunteer, and Merchant!

    CURRENT APPLICATIONS FOR SL20B:
    Performer Application - Applications close on May 14th, 2023 
    Music Fest Application - Applications close on April 9th, 2023

  2. Goddess Nymph of Trees

    "Skin Fair #4 post, 6 more to go. Phew, so this is another inspiration portrait. So Bespoke has these unique looking skins in the blogger room and quite frankly I don't think anyone touched them. Seeing that they're fantasy I had to get them. Yall know how I am about my weird skins. The weirder the better, because it serves as a challenge and I like my challenges." Read more on the blog.

  3. As mentioned in the forum, we have been working on improvements to the inventory service. Second Life's agent inventory service (AIS) handles all agent inventory operations that happen in Second Life. We uncovered some additional issues last week, fixed (and tested!) them, and will be deploying AIS this Wednesday, March 22nd. We expect downtime to be minimal.

    Post deploy, if you notice any new issues with everyday operations that impact Second Life inventory - update/copy/modify items, change outfits, give an object to another Resident, etc. let us know and file a Jira issue!

  4. Doja White.jpg

    Doja White (noble) is off on a road trip adventure with a furry friend! Doja has fantastic machinima skills with a special focus on virtual food and pets. Follow Doja on Flickr and Instagram to see more!

    To celebrate Black History Month, we have exclusively featured some of the POC Second Life influencers that promote our virtual world so beautifully. Follow and support their work!

    For a chance to have your image featured as the Second Life pic of the day, submit your work to the Official Second Life Flickr Group.
    For a chance to be featured in our #SLFeature Instagram stories, follow and tag us on Instagram.

    Connect with Second Life on Social Media.
    Signup for the Second Life Weekly Email Newsletter.

  5. The Concierge and Land User Group meeting is a monthly, public meeting for discussion and education on Second Life, useful to both Mainland Residents and Estate owners.

    Topics include any issues relating to Customer Relations/Support or concerning Land in general (mainland, islands, Linden Homes, estates, auctions, etc.).

    Join Wendi, Vix, and members of the Land team, on Wednesday at 12pm PT at Linden Estate Services.  All are welcome.

     

    Keep up to date with all of our user group meetings on our wiki and public calendar.

  6. Happy Wednesday!

    We’re writing to remind everyone that we’ll be holding our monthly Web User Group meeting today at 14:00 SLT in our usual meeting place, where we’ll be discussing our status with ongoing projects and our near future plans for our web properties. As always, we’ll leave plenty of time for Q&A from the community. We look forward to seeing you there.

    Keep up to date with all of our user group meetings on our wiki and public calendar.

  7. Hi Everybody! 

    I would like to introduce a new member of the Linden Support team, Boxy 5000. 

    Boxy 5000 is a virtual assistant/support bot trainee. 

    But wait, wasn’t there already a chatbot who answered questions for premium users? Indeed there was! Boxy 3000 was the earlier model of the trainee chatbot. 

    We are learning from some design flaws and moving forward with a more advanced bot. Boxy 3000 has been re-invented and given an extra 2000! 

    But wait a second time! Won’t this bring about the machine apocalypse? Not just yet–Boxy 5000 is more advanced and learns as they go but Skynet is still a few upgrades away. 

    The upgraded bot will be a 24/7 support option for both premium and non-premium residents! (Previously only available for premium customers.)

    Boxy will have the ability to answer commonly asked questions, keep you up to date on current issues, help with ticket submission and in some cases handle a support request. 

    Boxy has uses for all residents, from early adopters to fresh new faces. 

    For new and more casual residents Boxy is available to help them find the support they need. 

    For our seasoned veterans Boxy can offer support options for some specific requests. Specifically, Boxy will be able to submit an abuse report on your behalf and in some cases help with the restart of a region!

    Boxy will continue to learn as we go. Boxy might not have all the answers currently, but we will continue to review questions posed and help the bot to better answer your support queries. 


    We realize that a chat bot is not a substitute for a customer support representative, and this bot is not meant to be. It is however meant to help when we are unavailable or may be experiencing higher call volumes. 

    For premium residents Boxy will only be the first point of contact before being passed to a support representative during office hours. Utilize Boxy to help better explain your issue once you are transferred to a support representative. Outside of office hours Boxy can help or create a ticket for when we are back in the office.

    The ability to get an answer to your question or to get your issue resolved without having to wait until our Support Lindens are available is Boxy’s primary directive.

    Anyone interested in saying hello to Boxy can access it by logging into our support portal. The Boxy 5000 chat widget should appear in the bottom right hand corner of your screen.  

    Boxy 5000.jpg

    Boxy 5000, it’s advanced… 

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