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  1. I just joined SL about 3 weeks ago. It seems like a world chock full of potential adventure, but I am having such severe issues that I may delete my account. It's a shame because I have bought Lindens and invested some in my avatar. 😔 A friend told me to use the Firestorm Viewer as it is more user friendly. I downloaded it about 3 weeks ago and other than the occasional lag, it seemed fine. I loaded in busy stores and rendered everyone almost without fail. Then, about four days ago, it began to malfunction badly. I was in a shop when it froze and I got the spinning wheel of doom. I tried again and got the same thing within a minute of logging in. Then, I started getting it right away. I would have to force close every time as it froze and said "Not responding." I tried loading in a different region. Same thing. I gave up that night and tried again in the morning. The freezing happened almost instantly. I finally uninstalled Firestorm and reviewed how to do a clean install. I followed the instructions, redownloaded Firestorm, and got the same result. I did searches, read forums, and took a day off. Today, I restarted/recycled my modem via my Internet provider. I downloaded Firestorm and it worked for a little while. I managed to buy a head at Lelutka (which was not letting me in AT ALL at one point) and was working on updating my avatar when the screen started blacking out. It would flash black - on - black - on - black - on. Like it was having a seizure. I logged out, logged back in. This time, I froze. Each log in produced the freezing issue or the black out/screen on issue again. That's a summary. Let me tell you everything else I have done to try and get SL to work and some info about my computer. I have Windows 10 and have downloaded the latest viewer for Windows. My computer is a Dell Inspiron 15 5501 Laptop purchased last year. I have 12 GB of ram. I was on IMVU before SL - and while IMVU does not require the same graphics rendering, I have always been able to use it and run multiple apps at once with little issue. I THINK my video card is dedicated. I am not a tech genius so I am not 100% sure. I just checked my download speed on my wifi and it's 381.10 mbps. Other things I have done to try and resolve: I have whitelisted Firestorm on my Avast firewall/security, done a clean install three times, cleaned my computer, checked for viruses, looked for and completed driver updates, rebooted/shutdown my laptop, loaded in quieter regions (which sometime allow me to hang on a few minutes but eventually, same result), and checked my processes to see if any unknown background application was dragging me down. I am completely lost. While I wanted to have a "Second Life," I have no desire to take days from my ACTUAL life to get the platform to work. Any suggestions aside from what I have already done would be so appreciated. If not, I will just call my small investment a loss and move on. Thank you so much in advance! -Clara 🦊
  2. Hey all, I have 2 monitors, and an nVidia GTX 1080 Ti. Several days ago, any time a Second Life viewer (TPV or official) launches on the second monitor, it just shows up white, with (Not Responding) in the window title. Looking at the update history, it seems that the only Windows updates around that time were Windows Defender antivirus signature updates, and security updates. At the time this started to occur, I was running a fully updated Windows 10 1909. I tried everything I could think of to get it working, various clean installs, video driver rollback, etc. What is interesting is that I ran into a few other people who have only started having the issue around this time. I know in the past, nVidia cards had this issue for "some" people, but it seems recently it hit a whole lot of people who were never experiencing this in the past. I never had an issue with this since I've owned this computer for over a year now. Considering I couldn't seem to fix the issue, I dared to take the plunge and update to Windows 10 2004, hoping maybe this would fix it since one of the things they worked on was enhanced multi-display support. Unfortunately this did not correct the issue, and thankfully, did not cause any additional issue. Both monitors are using display ports, so I decided to try and have the secondary monitor use HDMI instead; this did not fix the issue so I reverted it back to the display port. I tried to switch from the nVidia Game Ready Driver, to the nVidia Studio Driver, but this did not fix the issue either. I am hoping anybody out here might have some insight, has run into this, and was able to find a fix. I am also wondering if there is anybody out there on a Windows 10 desktop machine (with latest updates) with more than one monitor, and an nVidia card that, that is having no trouble launching a Second Life viewer from the secondary or tertiary display? I have no problems with the viewer if I launch it from the primary display, and drag it over to the secondary display, but if I close the viewer on the secondary display, it will want to pop up there again next time, and freeze. I have made some comments on the JIRA, but not everybody looks there, so I was hoping maybe somebody had some exposure to this who is reading the forums. For anybody interested, the JIRA on this issue is here: https://jira.secondlife.com/browse/BUG-227725 Any insight or guidance on this issue is highly appreciated. Thank you!
  3. To those who may take heed, Might I ask if it is possible to import/export files betwixt Microsoft 3D builder (generally for 3D printing) for Windows 10 and Blender 2.8; being able to edit and create, animate, and the like....and utilizing lithopane as well...? And then transporting that upon SL? I am, of course, new here....I do understand some things, but I'm confuzzled on a lot others 'bout SL..... however, I do love to create a plethora of things, scenes and buildings upon the 3D builder, but if I can correlate with various tools/mediums, it'd be a unique wonder! Any sort of aid or consideration is appreciative, and I am truly grateful for your attention.. -Ms.Serpyne
  4. I tried downloading second life on windows 10 but it says I need to update my drivers card and it would not work. It says my graphics card is up to date. Idk wtf is happening with this bug but I think it needs to be fixed. My specs for my windows 10 computer is: Intel(R) Q45/Q43 Express Chipset (Microsoft Corporation - WDDM 1.1)
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