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Showing results for tags 'voice of the customer'.
Hi @Dakota Linden A few merchants have been discussing, and have seen the fantastic news re SL turning 15 and marketplace changes will be afoot for long awaited features. Would you be open to consider before entering into development phase, a user requirement phase with a short survey that merchants can respond to define what are the top 3 things they would love to see from the marketplace. You could include a google survey or whatever format - but having this sort of intel would help us merchants have a "voice" that may be wider that forums which has a small posting group of merchants into the wider social media groups we use (e.g. Facebook). Examples I know we talk about a lot Ability to have more than one marketplace storefront per avatar Ability to have demo's listed with the main product etc Ability to have different colors in one listing with the main product etc Customer being able to get redeliveries for copy items (I am sure you have a long list but to give you an idea). If any other merchants read this - can you post below you would like a survey as Dakota might then be able to see this is a wide spread ask versus just random old me haha! I also understand some things just may not be possible (so my list above isn't a requirement just some ideas). I have linked to this post on FB so other merchants see too. Thank you for taking the time to read.