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Showing results for tags 'product review'.
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I have an item listed that I tried to make sure I described properly, but I got a one star review for exactly what was in the description. My item is described as 'very large planes with some slight curves and a high quality clean texture'. This isn't hidden in a long description. It's on the second line of a short description. I got a one star review from a customer who questioned it being mesh, and then went on to say the item is a transparent texture on a curved piece of mesh, and not 3D, and that the texture is not so bad. I thought this was a product review no-no. So, I flagged it and made my comment, and yet it remains after almost 2 weeks. Maybe the commerce team are just very backlogged, but in my experience with unfair reviews, if it is not removed in a few days it stays I read the Product Listing Review Guidelines by Dakota, which states - '' .....there are some no-no's that will result in your review being removed from an item listing. Reporting issues that are outside of the control of the seller or are known issues. Reporting issues already detailed in the Product Listing The point is not that I think the review will affect the sale of the item because people will read and see, but only because the review does not, in my opinion, follow the guidelines set out by Dakota.