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...Explain it to me like I'm 5, pretty please and thank you.

What does the Lab look for in feature requests that would more likely make them accepted? Does vote/watch count really matter or does it really come down to the content within? I feel like that specific content automatically gets swept away that they don't have resources for. For example, what would make the Lab more willing to accept something such as UX/UI improvements to help with user experience, productivity and knowledge of tools?

Here's a list of bugs in the JIRA listed as closed and fixed, ordered by when the bug report was submitted. Bugs reported in 2017 now fixed: 1. Bugs reported in 2016 now fixed: 2. Bugs reported in 2015 now fixed: 1. Bugs reported in 2014 now fixed: 28. Bugs reported in 2013 now fixed: 75. Bugs fixed by year: 2018: 1. 2017: 3. 2016: 4. 2015: 24. 2014: 65. 2013: 87.

This is just a general observation on how Linden Lab seems to treat JIRA items. I put in a specific JIRA complaining that the Boolean search did not work any more to exclude DEMO items. So many merchants have figured out that if you list an item as SHIRT_DEMO (concatenate the word DEMO into another word), the search term "NOT demo" no longer functions. So I was a bit surprised when my JIRA got flagged by a Linden as a duplicate and tied to another. Well the other JIRA item is wrong and non-specific to the Demo issue (merchants CAN flag items as DEMO). And it doesn't really address the overall issue of marketplace searches and organization. It's like the surviving JIRA item is vague, incorrect and unhelpful but the ones that got flagged as dupes (which are more specific to the issues) get closed. It's annoying because my item is a bug while the surviving JIRA is a "minor" feature request. Mine: https://jira.secondlife.com/browse/BUG-134209 Survivor: https://jira.secondlife.com/browse/WEB-3529 It makes me wonder if LL actually understands how their own product works. (I'm guessing no.) OK cue the nit-picking now that my JIRA wasn't any better, didn't help, Lindens got it under control, blah, blah. Anyway, it goes to my point that the Marketplace has become almost unusable. Would be nice to see a meta collection of ways to improve it and actually have Lindens buy into it. (I know, dream on Snick.)