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Showing results for tags 'image issues'.
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So, the marketplace has decided that my images are suddenly not good enough or something and upload as blanks. It doesn't matter what file type I use - gif, jpeg, png - it happens all the same once a listing has decided to do this crap to me. I submitted a ticket to support and was told that my files are 'invalid' but they work just perfectly on every other site INCLUDING when you click on the link to view the uploaded media to the support ticket, though the linden responding insisted he couldn't see it and it was 'invalid'. They offered no solutions, so now i'm stuck. I've tried every setting in photoshop exporting and saving both pngs and jpegs I can think of. Has anyone else here run into this trouble and figured out what the heck to do to fix it? It's messing with my business and LL obviously has no desire to assist with a fix nor care for their customers (creators).