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Showing results for tags 'forgot security question answer'.
My friend has forgotten their password and their security question, they were wondering how the verification works through support? My friend also stated that they wouldn't have their card number since it's old and gone (if that's what they ask for for verification) so would they be able to verify with like name and dob????
Please help. I reset my password, failed to write it down. then asked to reset, I did not remember my security question answer. It asked me to fill in names of 3 friends from my list...but I did not know their full names...never thought to memorize all of them..if that is even possible. What can i do now? I submitted a ticket, and they sent auto reply with a case number....how long does it take for them to help me? I am locked out of my account and can't even keep trying to guess my password. Am I going to lose my account with that avatar? I am heavily invested there.??