Search the Community

Sorry if this is in the wrong category. I wasn't sure where to put it, as it didn't seem to neatly fit any of the headings :/ Ok so, something really weird is going on with marketplace ordering, something I've never seen before in more than a decade of SL... I've created a new avatar and was trying to gather hair demos (as one does) and placed an order on marketplace for 10 demos (from a couple of different stores) at L$0 each. After going through the usual "Are you suuurrre you don't want to spend any lindens?" page, then confirming the payment on the checkout page, the page redirected to the delivery confirmation page (with the links for order history, etc) and everythign was totally normal. I checked my inventory and nothing had been delivered. I waited a few minutes. Still nothing. I checked the order history page and there was nothing there. The order I palced hadn't even been recorded. I tried placing another similar order for L$0 and got the same result. No delivery. No order details recorded. I checked my transaction history, on the sl website account page, and it showed a total of 3 L$0 transactions to marketplace. So the orders were recorded in my transaction history, but not in my marketplace order history. Just to test things out, I made on more attempt at a delivery. This time I chose a L$1 item, wondering if the fact that it wasn't free would make a difference. It didn't. The L$1 was taken from my account, the transaction is recorded in transaction history and there's still nothing in my marketplace order history. At this point, it's been over 24 hours since the first delivery that vanished so, if it was going to deliver at all, surely it would have by now. And what's with the transaction being recorded by SL but MP? I've spent lindens in world and had no issues, and my payment info is on file on my account. This is the 7th time I've set up a new avatar since my first (probably around 12 years ago or more lol) and I've never even heard of this happening to anyone else, let alone had it happen to me. If anyone can give me any ideas for how to fix this, or even point me in the right direction to look for an answer, I'd be very grateful. I'm at a complete loss 🥺

I paid someone soon after buying and receiving L$, and the 2500L$ was debited from my account after I paid them. The receiver did not get the credit, and I received a Failure to Pay notification. This occurred a couple of hours ago, and they still haven't received it, and I haven't gotten it back either. The debit is in my transaction history as well. Anyone know of a way to remedy this?

Good day, Since the beginning of this year, whenever i come to Second Life more than 30 minutes, i get disconnected whenever i try to move to another Sim : the loading screen for teleportation never manage to contact the region i'm aiming for and then i'm disconnected from all servers. What is surprinsing, is the fact that if i don't move from the sim i'm standing, i can still talk to other people, interact with object, share items with others people in chat, etc. I noticed the same problem with the marketplace : after 20 minutes, whenever i try to buy something on the marketplace, the item never reach me. I have to go offline, then come back to see the item in my inventory. It's like i'm being trapped each 20 minutes and it is quite frustrating. If someone share the same issue or know a way to clear this problem, please, my SL experience is falling apart bit by bit these days. Regards.