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Hi, so has anyone else had the issue of their firestorm viewer randomly freezing for a second and then closing itself out? It is becoming really common and sometimes it happens minutes apart some sometimes it wont do it for an hour or so but it does always happen. I never get a crash message or anything it simply just poofs and closes itself. This is the only program on my computer that does this, I have already tried completely uninstalling and reinstalling firestorm. Has this happened to you? How did you fix it? Any knowledge or tips would be appreciated.
Around the first week of this month I started having horrible crashing fits out of nowhere. Before the crashing fits started I had been using the exact same viewer (Firestorm viewer version 22.214.171.124680) since its release but as I said I have been crashing non-stop within 5 minutes of logging in (sometimes within seconds of logging in) since the first week of April. I even tried downloading an older version of Firestorm to see if maybe there was some sort of bug with the more recent one that was suddenly causing me to have crashing fits. Nothing with my laptop has changed so that shouldn't be where the source of the problem is. Has anyone else ever had this problem and know of a way to fix it? Also I don't know whether or not this makes a difference but around the time the crashing fits started I had also downloaded the Alchemy viewer because I was having other problems with Firestorm (though I can't remember what exactly those particular issues were). I chose Alchemy since it's the first one listed here (I loved the blur effect it has but it isn't bento compatible so I deleted/uninstalled it and went back to using Firestorm). About a day or so after that is when I started having the crashing fits every single time I logged in. It got to the point where I just deleted/uninstalled Firestorm off my computer and decided to wait for the next update. Today though I figured I would try to install an older version of Firestorm and see if that fixed my problem but it hasn't so now after deleting/uninstalling the older version of Firestorm I am at a loss. I have no idea what to do or try next. I love Second Life and have been active in SL since February 2008. I also have RL friends and family on there that I am unable to interact with in RL because we live in different states. SL is the closest thing to physically interacting with them as I can get and being unable to log in without crashing has started taking a toll on my mental health since its a sort of escape from RL stress that I deal with 24/7 (I am a full-time caretaker for both my grandmother who has Ovarian Cancer, Diabetes, and is Anemic, and my dog who has Diabetes, Anemia, and Cushing's Disease). I have already had a mental break down that has lasted for 2 days from being unable to get away from the stress so any help or suggestions on how I can fix this crashing problem is very much welcomed and appreciated. It is the only social interaction (that is as close to physically spending time with others as I can get) that I have access to anymore since I have to stay within hearing range of my grandmother at all times in case she needs me.