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Showing results for tags 'complaint'.
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There's a LL employee mass flagging all furry items put into the furry accessories, regardless if it's a furry accessory. Such as armor for a feral furry avatar, or eyes specifically fit to a furry head. It's not only myself that's getting flagged, many furry creators are having this issue. Several of us have contacted LL by submitting a ticket, and this same LL employee has replied to all of us and replying with the same generic response. But giving this examples of why there is a furry accessories category; because furry accessories don't fit normal avatars. This is the definition of all furry products. They do not fit human avatars or products. They are suggesting to put furry clothing for a specific furry avatar into the unisex clothing section. It's not unisex clothing, there are male and female options usually and for furry avatars and furry parts. Furry customers, for the most part, only shop in the furry accessories section for mods, clothing, eyes and addon parts. This is the only furry section creators can use to display their furry products, unless it's a full furry avatar, there is a section for that. If we're forced to put our furry products in human categories, where furries have to sift through hundreds of thousands of products to find their niche furry item or have humans having to sift through furry items they have no need of, it's going to cause businesses to lose sales. And if businesses lose sales, Linden Labs loses sales. Because they no longer get the MP percentage cut, or the Linden Exchange percentage cut because creators are no longer making enough money. And why now? We've been using this category for many years now and all of a sudden this one Linden, who is a furry, decides we can no longer use it for our products. I've just had this product flagged; Eyes for furry heads. And another content creator I know just had this flagged; digi-grade clothing for furry avatars. Having these items in a non-furry category will cause unwanted sales. If a human sees these products and purchases them, but does not know or realize they are specifically for furries (I've even had this happen IN the furry category) than that will cause bad reviews. This can only lead to confusion, loss of sales and more false flagging from humans who see furry items and believe they are in the wrong category.
Hi there, Can someone point me in the direction of something discussing Linden Lab's official complaints procedure / escalation procedure, or who I can contact along such lines. I have been through support, for 3 months, and am beyond unhappy with the service, i asked support about complaints/escalation but they did not answer the questions, so I need other routes. Thanks
sandra0jessy posted a topic in General DiscussionHello everyone, I'll try to explain and be brief... I'd like to know if there is anything one can do, like a complaint, or if there is any other way to solve this issue, or LL simply does not care at all about such things. Here's the issue: A friend of mine has a homestead since years. Recently the one who used to rent it to him has gave it up, or just dissappeared, and now it's owned and rented directly by a company. This all happened without any notice. Problem is, not only he was not notified about this change, he stopped receiving notices about rent that was about to expire all together, until one day the land was for sale, with NO NOTICE AT ALL. He wasn't online but thankfully it got "saved" by a commune friend who visited and saw what's going on, The company got in touch with them both and apologized. Said they didnt even know that land was occupied, he was not listed as a customer. They said it will get fixed. But it's not. The land is still on another name (on the one's who saved it), he is not able to pay the rent that is due tomorrow and no one answers as no one from the company seems to be online. Also, no notice had been sent to anyone, yet again, about the rent being about to expire. Any advice? Other then move.... That place has history being there since years... Plus, moving would be extremly difficult and time consuming since it's full. Is there anything that can be done?
I have reason to believe an official, hispanic and spanish speaking sim's administrator is harassing female avatars through alternate accounts. The individual has bots to increase traffic in the sim, and I suspect creates and changes the names of numerous alters that he maintains. Is it possible to have LL investigate this, or do they not even care if one administrator of an official, LL site breaks the rules in such a blunt manner?