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Hi all - I've searched in the Knowledge Base and haven't found anything relevant - hoping someone here may be able to shed some light before I create a support ticket. Starting yesterday, I have been unable to operate the windows and window shades in the back room of my Alderley house. No problem with any of the other windows or the doors. (It *is* possible for me to control all windows simultaneously via the Access panel.) I had previously created a whitelist of friends and an alt to give them full access to doors and windows, and had my alt test this. No problem with the back room's windows. Has anyone else experienced this problem?