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I just received a pretty hard hitting review, but unfortunately I don't know exactly how to respond in this situation. For background: Most of my home furniture products are transfer only, and the listing does show this on the right hand side of the listing. However, the review I just received showed a lot of hostility over how I choose to sell my products, even though my listing tells you it is no copy, no modify. How should I handle the situation? Refund? Apologies? Or is this not a good review? I'm not sure if I'm in the right here. Thank you for any help.