I have spent weeks trying to get answers. i used phoenix. great viewer. firestorm took over and it doesnt work anymore. sl viewer doesnt work. i just want a viewer where i can hear sound and dont get crazy graphic problems. i deleted all versions. tried to reload. still doesnt work. i cant log on. i have been on sl for many years. not being able to log on is wrong. i wish someone would help me. havenrobbiani@gmail.com