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Flying on Login...do we have a schedule for this to be fixed?
Monty Linden replied to Aishagain's topic in Second Life Server
People will miss it once we fix it. -
New version of Sharpview viewer available
Monty Linden replied to animats's topic in Second Life Viewer
I was a little wary of watching a video at hardlimit.com but that was interesting. I'd agree about the simulator<>simulator handoff and would love to capture that sometime - more is going wrong in there. Very familiar with sitting in the dust after a bad crossing. -
New version of Sharpview viewer available
Monty Linden replied to animats's topic in Second Life Viewer
I haven't looked into this specific problem but one universal throughout SL is that there's very little ordering guarantee between the various message streams. UDP messages aren't ordered with respect to TCP (UDP deprecated) messages. Non-llmessage events are not ordered relative to UDP messages. Independent Caps not ordered with llmessage or events, etc. Most of the time there will appear to be an order but it's accidental. This gets learned when something odd crops up and a defense is put in place that was always needed. The problem and its patch gets labeled a weird behavior of the network when it's actually a designed-in necessity and should have been described in the protocol. But so it goes. If you're building a fresh transport or viewer implementation, you're going to be going down the rediscovery path. That includes the SL mobile viewer, libremetaverse, and Sharpview, to name three. An aid to finding these conditions would be fuzzing the network timing a bit. Delay UDP with respect to TCP (12043, 12046) and vice versa. Randomly delaying selected responses within the TCP stream. (Difficult without man-in-the-middle techniques. Might need to do something within the client.) This should reveal assumptions earlier and at a time of your choosing. Thanks, I'm glad that's looking good in your testing although I'm not certain it's related to the message problem above. I get these in testing constantly (both pre- and post-work). They're like Keystone Cop shorts: avatars go flying off of vehicles, attachments fall uselessly to the ground. It's a madhouse. Vehicles just add an additional layer of order and timing assumptions that simply aren't right. Getting to robust is going to take a few releases.... -
Beta grid is up. File a support ticket to get a refresh if you're still having problems.
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Texture related issues still taking place after 10 months.
Monty Linden replied to Count Burks's topic in Second Life Server
A support ticket is a fine way to get immediate attention on a local problem. But it doesn't feed engineering activity like you may think (I can't even view support tickets). Canny issues go directly into engineering and give devs the ability to ask specific technical questions as well as allowing the larger community to see the problem and add clarity (or confusion or just :popcorn:). -
Texture related issues still taking place after 10 months.
Monty Linden replied to Count Burks's topic in Second Life Server
Yep, I've sent this along via internal comms but that's not the same as a tracked and visible bug report. A Canny issue would be appreciated (either server or viewer bug - suspect both may be interested). And everyone will have something they can monitor. A quick search in Canny didn't produce a matching problem description though it did find a few (*cough*) alpha problems. So a new issue is the way to get a bug fixed. -
Before you spend money, always do the cheap/easy/likely things first. You can run 'Task Manager' and monitor memory usage while you're using SL. If memory use isn't near capacity when problems arise, then adding more may not help. Time to look elsewhere. Windows' 'Event Viewer' very likely has a record of internal problems leading to your viewer woes. But this is a tool that devs don't particularly like or use (though they should). Teaching it is beyond a response in a forum thread. But if you want to learn how to diagnose problems of any kind, this is where you might start. It's where a rent-a-nerd will start...
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New version of Sharpview viewer available
Monty Linden replied to animats's topic in Second Life Viewer
Nope. EAC problem is bad implementation (mostly). The teleport failure problem is bad design (mostly). -
This may be contributing to your pain. If expanding memory is not an option, try fully exiting all non-essential applications (all browsers) before starting SL. You might also want to try a low-footprint viewer (something other than the Linden viewer). (Suspect you are failing due to a storm of paging activity. You can monitor this condition if you know how to use Task Manager and Event Viewer in Windows.)
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Can we have the release notes for 2024-03-18.8333615376
Monty Linden replied to Logan Elf's topic in Second Life Server
We thought everyone would rise above the problem...- 22 replies
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Can we have the release notes for 2024-03-18.8333615376
Monty Linden replied to Logan Elf's topic in Second Life Server
Should be up now. @Henri Beauchamp's bug didn't make the release notes but is known. Fix is in progress... -
A 'ping' won't tell you much, particularly that one. 'lindenlab.com' is the corporate website and the fronting services likely block ICMP. Login occurs on 'login.agni.lindenlab.com' and that is responding to ICMP pings but that's not a promise. The 'Access Denied' bit *is* useful and you may be able to take that 'Reference #' to support for help. And it may clear on its own after some hours.
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Casperlet issues ------> Signin Failed
Monty Linden replied to Count Burks's topic in Second Life Server
Caspertech support should be able to help. Start there if anything is amiss...- 1 reply
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Question about LM creation
Monty Linden replied to Tripp Foxtail's topic in General Second Life Tech Discussion
Drop a viewer enhancement request into feedback. We should be able to manage LMs like browsers manage BMs. (Probably)