Dryl Morgwain

NOT RESOLVED as of July 25 2012, October 13 2012 HALLOWE'EN 2012 EDIT :matte-motes-evil: I've cleared caches and prefs and app support and uninstalled and reinstalled and checked bandwidth and drivers and cards and had my smarter friend look at it so many times and it's gotten to the point that I have realized that a decade is more than long enough for LL to have made a client that works with a spanking new computer with a robust connection speed and excellent cards. WTF? It's really, really disappointing. The hours - years! - put into designing content feel stolen. I am extremely unhappy about it. LL has been deliberately evasive and just generally incompetent at this stuff for soooooo long. previous: It's still the same situation as described here: http://community.secondlife.com/t5/Technical/Unable-to-log-in-iMac-10-newest-OS-clean-install-prefs-wipe/qaq-p/1604245 UPDATE the SECOND: It works on Imprudence now, with the inventory loading fully. This seems to strongly indicate that my suspicion is correct, that my system is fine and everything should be working. How come Firestorm crashes and SL hangs, cutting off my audio, both during the "Loading World" portion of login - what could be causing this? OP: Unable to log in. iMac 10, newest OS - clean install, prefs wipe, internet connections, check.Options on 07-17-2012 11:38 PM - last edited on 07-18-2012 11:56 AM Since slightly before the re-roll, only Imprudence has been able to log in to SL and then with my inventory reduced to about 1/66th of its full compliment. I've tried at least three clean installs (wiped prefs, deleted all associated files), checked internet connection (all is fine there), and downloaded Firestorm in the hopes that I'd be able to continue working - no go. SL crashes at the very end of the login procedure, with all statuses seeming to be OK and everything all the way up to "Loading World" seeming to work fine. What gives? Grid status checked repeatedly. No answers there.... computer info: Model Name:iMac Processor Name:Intel Core 2 Duo Memory:12 GB additional observations: • Sound to the whole system is cut when the viewer hangs on login. This is also true in Firestorm. • I've been dealing with this for (edit: 8) days now - I have looked everywhere I can think of and there is no satisfactory explanation for this problem on my system. • In case it isn't clear (I'm tired and crabby now because I'd just uploaded a bunch of new graphics when this began happening), - SL Viewer hangs on any attempt to log in, during the final part of login "Loading World". Sound is disabled to the whole system when this happens (which is fixed by Force Quitting SL). - Firestorm is the same but simply crashes entirely, no message, no warning, at the same part of login, IE "Loading World" - There seems to be no one at LL to call about this issue. EDIT/UPDATE: Is there really no answer not related to checking things out again on this end? It's a bit frustrating; I know it's so tempting to hope that it might be on this end; I've operated under that theory for almost a week now, but it just isn't. SL is crashing on Firestorm as well as Viewer, true, and I initially thought that indicated that the problem is on my end. However, the strangely protracted load times for inventory on Imprudence (we're talking hours to reach a mere 308 fetched items) on the rare occasion that it doesn't crash as well tell me that it's something else. I can stream three movies at a time with no visible loss of performance; this computer should theoretically be able to run two instances of SL without impacting performance drastically at all - something is wrong with SL- it's not this rig; promise! If there's some way that SL makes changes to drivers or something equally horrifying, I need to know about that. Anyone? I see the same question getting answered elsewhere with "check your computer" but I am definitely satisfied that the computer is not the culprit here. MORE EDIT: SIGH both SL and Firestorm malfunction at the exact same stage of login, invariably. SL always cuts the sound to my entire system, FS crashes and vanishes immediately with no msg / warning / crash report. This is reliable / repeatable behavior and no amount of juggling anything about this system (which enjoys an almost sinfully excellent internet connection) alters it in the slightest. I suppose the fix is to stop using the SL viewer permanently, and to forego further attempts to try the Firestorm (as it has never successfully launched) - which I find highly inconvenient. I understand that the vast majority of people aren't trying things like hunting down every stray pref, clearing cache, pristine installs, etc.. I hope I don't seem irritated with respondents; it's just frustrating as heck. I'm in the position now of weighing the value of time & money in the form of graphics designed (and uploaded) which have virtually no value in any other market versus trying to fiddle with this any longer. SIGH both SL and Firestorm malfunction at the exact same stage of login, invariably. SL always cuts the sound to my entire system, FS crashes and vanishes immediately with no msg / warning / crash report. This is reliable / repeatable behavior and no amount of juggling anything about this system (which enjoys an almost sinfully excellent internet connection) alters it in the slightest. >>" It's highly unlikely (in fact, just as you promised it's not your rig, I'm going to promise you it's not the SL viewer or the Firestorm viewer). It's not SL (do you realize how many complaints there would have been if this had been going on for 3 days as it has for you?" Note the pileup of complaints to this effect. I didn't beging switching viewers until SL had failed three days in a row of constant tinkering. SIGH well at least my system is incrementally cleaner, now. >:(

Since slightly before the re-roll, only Imprudence has been able to log in to SL and then with my inventory reduced to about 1/66th of its full compliment. I've tried at least three clean installs (wiped prefs, deleted all associated files), checked internet connection (all is fine there), and downloaded Firestorm in the hopes that I'd be able to continue working - no go. SL crashes at the very end of the login procedure, with all statuses seeming to be OK and everything all the way up to "Loading World" seeming to work fine. What gives? Grid status checked repeatedly. No answers there.... computer info: Model Name:iMac Processor Name:Intel Core 2 Duo Memory:12 GB additional observations: • Sound to the whole system is cut when the viewer hangs on login. This is also true in Firestorm. • I've been dealing with this for 3 days now - I have looked everywhere I can think of and there is no satisfactory explanation for this problem on my system. • In case it isn't clear (I'm tired and crabby now because I'd just uploaded a bunch of new graphics when this began happening), - SL Viewer hangs on any attempt to log in, during the final part of login "Loading World". Sound is disabled to the whole system when this happens (which is fixed by Force Quitting SL). - Firestorm is the same but simply crashes entirely, no message, no warning, at the same part of login, IE "Loading World" - There seems to be no one at LL to call about this issue. EDIT/UPDATE: Is there really no answer not related to checking things out again on this end? It's a bit frustrating; I know it's so tempting to hope that it might be on this end; I've operated under that theory for almost a week now, but it just isn't. SL is crashing on Firestorm as well as Viewer, true, and I initially thought that indicated that the problem is on my end. However, the strangely protracted load times for inventory on Imprudence (we're talking hours to reach a mere 308 fetched items) on the rare occasion that it doesn't crash as well tell me that it's something else. I can stream three movies at a time with no visible loss of performance; this computer should theoretically be able to run two instances of SL without impacting performance drastically at all - something is wrong with SL- it's not this rig; promise. If there's some way that SL makes changes to drivers or something equally horrifying, I need to know about that. Anyone? I see the same question getting answered elsewhere with "check your computer" but I am definitely satisfied that the computer is not the culprit here.