Hellishly Gothly

I was also looking for the answer to this question. ChinRey, could you please explain what the mesh upload test is, and where to find it? Thanks

I see quite a few Europeans say they see improvements, which is great. I would however be very curious to see what internet speeds and what latency those seeing improvements have. Compared to those that are very much worse off like me. So if you don't mind could you post those figures too please?

Hi Oz I live in Australia, and have ADSL2 internet (pretty standard for a lot of people here). My download speed at the absolute best (severely optimised file connection) is 1.6Mbps. My average speed for most everything is between 500-800kbps. My latency ranges from 220ish to over 300ms. (again pretty standard here). I was away from SL for a few weeks due to illness, and prior to having to take time off I was a model and blogger...so had to be able to rez in quickly, and clearly. On coming back to SL, I noticed my Firestorm was running very poorly.....texture load times, and mesh rez times were now abysmal. I contacted the Firestorm group, and was given a link to your blog about the changes made. Also given links to improve rez times. Rebooted PC, and modem just in case and then downloaded the latest official viewer (as suggested in this thread and on the blog). Logged in at my home, and everything took ages to load, despite being on a platform in the air with very little around me. Figured that was most likely as it was a completely fresh login so things had to cache, I waited. Once that was finally done, I decided to head over to one of the worst shopping places for rez-times.......Collabor88. I arrived there at 1.43am SLT, and gave up at 2.25am SLT. At that point barely half the place was rezzed, and as can be seen from the photos here on Flickr things not only took quite a while to show, but the grey lasted well......until I gave up for some things. This was despite there being at most 4-5 others on the sim at any time. I do not see the improvements you mention, in fact for me it is so much worse as to make SL pretty unplayable. I suspect that if there is high latency, and slow internet then the data just gets choked and barely trickles through. PS: My son and I have no issues playing any other online game, even ArcheAge which is very demanding as it is to a certain extent user defined, and 85% client side. We also have no issues with streaming movies. So despite having "slow" internet, it is absolutely fast enough to do most everything we could want. My specs: Second Life 3.7.19 (295700) Oct 20 2014 13:37:20 (Second Life Release) Release Notes You are at 218.2, 220.9, 501.7 in Coral dAlliez located at sim10384.agni.lindenlab.com (216.82.51.34:13007) SLURL: http://maps.secondlife.com/secondlife/Coral%20dAlliez/218/221/502 (global coordinates 251,354.0, 255,709.0, 501.7) Second Life Server 14.10.17.295641 Release Notes CPU: Intel® Core i5-3570K CPU @ 3.40GHz (3392.33 MHz) Memory: 8132 MB OS Version: Microsoft Windows 7 64-bit Service Pack 1 (Build 7601) Graphics Card Vendor: NVIDIA Corporation Graphics Card: GeForce GTX 750/PCIe/SSE2 Windows Graphics Driver Version: 9.18.0013.4411 OpenGL Version: 4.4.0 NVIDIA 344.11 libcurl Version: libcurl/7.38.0 OpenSSL/1.0.1h zlib/1.2.8 J2C Decoder Version: KDU v7.0 Audio Driver Version: FMOD Ex 4.44.31 Qt Webkit Version: 4.7.1 (version number hard-coded) Voice Server Version: Not Connected Built with MSVC version 1600 Packets Lost: 33/83,530 (0.0%)

Answering both replies. Yes I have a Premium account. In brief the account in question was an account from early 2005 that got caught up in the password nightmare in 2007 when Linden Lab was compromised and reset everyone's password. Like many others I used a throwaway name and email address, so could not reset at the time. Recently I was having discussions with another old-timer who had done the same but had been able to get her account back by answering a bunch of questions about the account, and sending in some logs she had kept from before the password was changed. She said I should be able to do the same thing. Instead I get a copy/pasta about how to create an account. *rolls eyes*

Hi, I have had an ongoing Support case regarding an old account. The person that was dealing with my case has refused to accept any form of documentation or details I have provided and instead just copied/pasted a non-applicable answer repeatedly. In addition he/she has closed the ticket repeated when I have re-opened it to request a different Support person look at the case as any other ticket opened is automatically closed as a duplicate of that one. Is it possible to report a Support person, and to request a different person, or are those days long gone in SL?

It's not just Europe. Australia also seem to have this issue. Would have been nice to have been given warning, or even been told this was going to happen. Also even when there was a credit card attached.............been paying Premium, and buying $L since early 2005 with this CC, still cannot buy through any 1.23 version viewer (both official and TPV). Viewer 2 works just fine.