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Jean Severine

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  1. First @ Tari. Thanks for your comprehensive troubleshooting research. I use Firefox as an external browser, and can assure you it's impossible to return to a previous search context following a purchase. All the browser back button does is return me to the Invoice page, with subsequent hits of the back button only serving to refresh the Invoice page. As Freya noted, use of the "Return to product page" button there, is completely useless, and does nothing more than whack you to the post-purchase "Thank you" blah-blah, Featured Items page. But thanks for the insight on Chrome browser performance. Second @ Tamara. Your workaround is a procedure I had not ever considered before. And with a little care and feeding of new tabs, does get around the key issue fo protecting your current search context. Thank you. Thank you. Third @ Freya. What can I say. Succintly and acurately expressed. I completely agree with you on all points, Freya. Simply put, the system cries out for a post-purchase RETURN TO PRODUCT PAGE button that works, meaning it returns you directly to the search context page from which you made the item purchase.
  2. Teri, if you are talking about the "back" browser button then no, you cannot get back to where you were after making a purchase. Thats the whole point of post. After a purchase there is no button to return you to where you were. Attempts to go back default first to the invoice page, telling you it's too late to change your order, and then the return to products takes you to a default product page that has nothing to do with where you were shopping. Your only recourse is to initiate a new merchant-product search, and try to remember what page you were on when you made the purchase. Using add-to-cart only bypasses the issue I am raising.
  3. There should be a RETURN TO MARKEPLACE button which returns the Buyer to the exact context he-she was in prior to the purchase. Case in point, I may have made a purchase of a mask on the 15th page of search results for keyword "mask". I expect to be able to return to where I was and continue my search for more masks from the point where I made the purchase. Case in point, I may be half way through reviewing the products in a merchant store. If I make a purchase in that store, I expect to be able to return to the exact position I was in at the time of a purchase, to continue shopping in that merchant's store. Instead, in both cases above, any purchase prevents a return to where the Buyer was shopping, forcing the recreation of a new search profile, and a start from scratch at the beginning of the previous search content. Right now the "continue shopping" option is a completely useless function, which prevents a Buyer from continuing purchases in a search context he-she has already invested considerable shopping time.
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