HaggisSnag

The applier was called 'Omega skin applier' so I'm guessing I need to buy that $99 to use it? Why are people allowed to sell things without explanation of what is needed first? Is there a way I can get a refund?

So I just bought a skin applier (I'm new to SL so it took me ages to figure out that you wear skins)... A hud came up and I clicked the button and nothing happens, whats annoying is I spent money on this and have no idea how to contact the shop owner or do anything whatsoever. I'm HaggisSnag in game, please help :S