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This has been happening for years now on my PCs, I tried absolutely everything that everyone recommended, twice over the past few years since this is happening. This has happened through different updates, before and after clean installs, and before and after getting a new PC a couple of years ago. I assumed it would never come back for whatever reason. And then, the weird happened: the favorite landmarks dropdown list is perfectly there on my laptop. It's the same Firestorm version, same account, same landmarks (of course), same exact settings, same everything, except that one is a desktop and the other one a laptop. Help? Please? This is driving me bonnnnnkers.

Hi, i have an huawei pc. I runned Firestorm Sl viewer. All went good until the windows 11 uptade came. I installed windows 11 and from that moment everytime i login with my computer huawei i crash as soon as i login. I tried also with my other old slow pc, and with an old version of sl it works, but pc is so slow and i can't use it. So i tried even to install older versions or 32 bit versions of sl on my huawei windows 11 pc, but as always, as soon as i login, i crash. Someone can help me please? Thanks so much. Have a nice day.

@Monty Linden: The topic title says it all. We understand it is a accidental glitch by LL but do we have any inkling of when it will be fixed? All I get is bland non-answers from Support.

Can't login any of my accounts. I changed the DNS servers but the problem persists. I can access my web dashboard, though. [EDIT] Of course that the message I get is the usual generic one, and there's nothing on the GSP about it so far.

^Only encountered this recently, I am unable to login and always pop this error message. I've tried all the suggested way (cloudfare, clear cache, clear friendlist/grouptag with weird fonts, login to other location etc) but non of it worked... My alt account can login easily anywhere without this problem, in the same viewer. Anyone please enlighten me on this..

Thank you both, now here's the thing. As I said, this has been happening for years now, after years of daily relogs, Firestorm updates, clean updates, Firestorm instructions followed to a t (basically did everything listed here: https://wiki.firestormviewer.org/fs_landmark_issues), etc. My folders are fine, it just doesn't show on the login screen. I never changed the skins at all, same skin in both my PC and my laptop, and yet, the laptop has the list normally, while the PC hasn't had it for years.

Common sense (very rare, these days) should be used when seeing random messages in groups, from people you don't know. If it's a link, it takes you outside SL. That in itself isn't a problem. For example, if you're in a group i'm also happen to be in, and i post Gyazo links with a highly clickbaity text, you have to click it, if you want a good laugh that is. Anyway, like i was saying. If it's a link and it asks you to log in. Don't... Phishing is "fishing" for your information. So if a link asks for your login credentials, be absolutely positively sure you know the website and you know it's URL. If it's something close to, but not really what you expect, don't click it. Also, if you see a random user post a random link, check the account, check it's age. If it's a day old or joined today, be highly suspicious. Like i said, common sense...

Is it correct that Firestorm launches, but then crashes after you provide your name and password and try to login? If so, you can (maybe) get a little more information to help figure out what's going wrong. Pull down the menubar "Help" menu, and choose "About Firestorm" which should show a window with a "Copy to Clipboard" button. Click that, then paste the results in a reply to this thread so readers can see more about your Firestorm installation and machine configuration and help hunt for clues. It probably also generates a "Firestorm.log" file in your <home directory> AppData\Roaming\Firestorm_x64\logs directory. If you search that for "error" (and/or "warning") you might find some hints about where it's failing. When it crashes it might generate a core dump (even if it never gets to the login screen). But that takes some special help to interpret, so let's hope it doesn't come to that. Oh, just to be sure: you said you tried "older versions". Does that include using the standard Linden viewer instead of Firestorm? If you haven't done that, I'd very much recommend trying some other viewer. (Not that there's anything wrong with Firestorm, it's just good to know if a different kind of viewer behaves the same way.)

Realmente no sé si estos foros sirven de algo, he estado buscando solucion en foros en inglés y todos se hacen bolas entre ellos mismos tratando de resolver este problema. Al final no se llega anada o solo dicen "Lo resolví" pero jamás especifican como y esto ya se está haciendo estresante para mi... trato de entrar en cualquier visor sino es que en TODOS, a cualquier cuenta y sin demorar me sale esta leyenda de error, ya he tratado de borrar caché, reiniciar todo, eliminar carpetas y nada ha funcionado ¿alguien sabe que se puede hacer? se los agradecería mucho

It happens that the parcel info arrives late (especially after login). Like many things in SL, you just need to be patient enough...😉 But when it happens, moving to another parcel will help to kick the server's ass and make it spit out the parcel info...

https://status.secondlifegrid.net/incidents/5j0rbt0s8j4t Besides Germany and Denmark, you can add Portugal. This has been a recurring issue for the last month or so. Right now, and as it always happens, I can login my alt account but not my main, although both accounts use the same PC, viewer and broadband internet connection. I already changed the DNS servers but the issue persists. Due to what has been happening, I'm starting to suspect that something is very wrong with the SL login system. I mean it. Really. [EDIT] ping to login.agni.lindenlab.com is consistsent, no failures; traceroute shows normal results. [EDIT 2] This feels like I'm talking to myself. I finally logged in my main account but I'm still feeling quite aggravated by the whole thing. Last Saturday, I could only DJ at a club using my alt account. Can someone who knows more explain me why one account logs in just fine and the other can't? Sometimes, according to my timings, the issue only has disappeared next morning, "magically".

I've been trying to log into SL for the last two days and I keep getting this error message. I don't know what happened. I didn't change any settings or anything. I was able to log in fine with no issues at all until 2 days ago. I've tried: Resetting the modem and router Changing the DNS settings to 8.8.8.8 and 8.8.4.4 Restarting my computer Checking my network and firewall settings Seriously, this is starting to upset me a great deal because it just happened so suddenly. Everything was fine up until 2 days ago. Please, help me. Anyone.

My brain hurts from reading the entirety of this thread. It is a pain that was obviously self inflicted since I had the choice to read or not. So I have learned that perhaps I shouldn't of continued to read through a topic that was made confusing the more it was discussed. Like things that have happened in my sl over the years that were negative experiences for me. There haven't been many in sl thankfully, but I have made a point to learn from each experience things I could actively do differently to avoid those types of experiences from happening again. I can't control other people's actions, but I can control my own. I take responsiblity for my actions because again, the only person I have control over is myself. I learned to put up personal boundaries for self care. My family and friends know those boundaries and I know theirs. We all make the agreement to respect said boundaries for all of our own sanity. That is why the family and friend group I have in sl was established years ago and has lasted to the present day. My rl has been complicated and difficult enough so I do everything in my power to make sure my sl is a mini holiday for me when I login. I don''t have any special techniques or exercises. Just learning from past experiences I've had. I simply call that common sense though. Not resilience.

I'm curious - with your workaround, if you log out of a region that allows flying, and log back into a region that does not allow flying, do you login to the new region with the "flying state" even though AFAIK before the bug, that would not have been possible?

Can't login from germany. Despite our best efforts, something unexpected has gone wrong. :(

I'm just happy when I can login my main account.

Some people have been banned from a parcel for flying after a login. I don't expect they find it a feature.

For some reason for the past week the SL login webpage isn't loading at all. I can load secondlife.com but the minute I go to login it says the page can't be loaded? Also when I try to go in world it stops at requesting region capabilities? The only thing that has changed is we switched to a different internet provider (metronet) but that shouldn't cause issues with the login page not working?

Well accounts are accounts but if I had my wishes there would be one billion people logged on to this game and then the Sims would be full but the wishes did not happen and they won't dubby the top priority but if I had my wishes 1 billion people the login have pictures show themselves get on voice and get on cam all verified and that are good and funny anyway that would be my wishes for the meantime after I fixed myself up

Translation: Hello! I spent years and years away from SL, but now I really miss it and want to go back. Please can someone tell me the computer is ok to login? Ashley, I only have my cell phone. I need to buy it, but I need to buy one that works in SL. Thanks in advance for the information! Answer: I am a confused. You should probably expand on your question. There is a page about the minimum computer for running SL. See System Requirements. To run SL you download the "Viewer" and run the viewer to log into the virtual world. They are building a phone app. It isn't really ready for use. Translated: Responder: Estou confuso. Você provavelmente deveria expandir sua pergunta. Há uma página sobre o computador mínimo para rodar o SL. Consulte Requisitos do sistema. Para executar o SL você baixa o “Viewer” e executa o visualizador para entrar no mundo virtual. Eles estão construindo um aplicativo de telefone. Não está realmente pronto para uso.

Olá! Fiquei anos e anos fora do SL, mas agora estou com muitas saudades e quero voltar. Por favor, alguém pode me dizer que o computador está ok para fazer o login? Ashley, só tenho meu celular. Preciso comprar, mas preciso comprar uma que funciona no SL. Agradecemos antecipadamente pela informação! 🥺

No, because then only one person "per household" (how would they know?!?) could use Second Life, limiting users. For example, if you had a housemate/roommate/kid who also used Second Life, they couldn't. It would also impact users that like to switch PC's. No, most everyone uses VPN's now. They serve a useful purpose. No. Using "alt accounts" is perfectly valid. A large number of SL users have multiple accounts. This is not a good reason. So, and? This has always been true, but "alt accounts" are also used for perfectly valid reasons. Again, so? This has always been the case. Most everybody uses VPN's now. Even if you don't, your ISP does not give you a "true" unique IP address that is visible to the outside world..and you probably get a different IP address every time you login. No. See above.

Inventory size is unlimited. Folder size is sort of restricted by computer and connection speed to about 5,000 items. But you can have as many folders and sub-folders as you want to keep a folder's item count below 5k. Lag is not caused by inventory size. A really large inventory, like 100K+ items, may cause an almost noticeable delay at login. And large inventory does use a bit more memory. But it is NOT a significant factor in running a viewer. Loading a single texture can use more memory than your inventory.

Oh, now I see the confusion I caused. When this was first reported, for me it appeared to happen not only at login but also when I teleported to a new location, but apparently that wasn't a normal part of the bug, or at least I'm not seeing it now when I teleport. It was that quirky flying-after-teleporting behavior that I would have liked to keep as a feature, so we're not standing on top of the previous arrival. (It would still be congested at landing points, but the inevitable collisions would be a little less impactful if everybody were to arrive flying. On the other hand, that would completely defeat the kludgy little collision_start-triggered landing pad contraptions that try to slide new arrivals off to the side randomly.) The flying-on-login thing doesn't make the viewer present a "stop flying" button, which was the part I found briefly disorienting. (Now suddenly I'm curious about the specifics of what happens when teleporting in to a no-fly parcel when you were flying before the teleport. I vaguely recall that sometimes you stay flying and sometimes the parcel forces a ground landing. Maybe it depends on whether there's a landing zone or something even more obscure. Or maybe that was all a bug that got fixed at some point.)

I still can't log into this new Jira replacement feature. Still caught in a llogin loop that bounces me back in forth to same pages o login to but when I login it goesback to previous page and when I click the link to add a to the Jira thing, I am asked to login again which I already have done.