hello my avatar is Hannah7 listern and on martketplace it said i have 10 item in my cart but i do no

[Hannah7 Listern]

hello my avatar name is Hannah7 listern and im trying to buy some stuff on martplace and it said i have ten item in my cart but i dont it is empty so how can i start to buy on martplace please help    thank you   Hannah7 listern

[Freya Mokusei]

//UPDATED

Lindal Kidd points out that a second user is having the exact same problem you're reporting. I agree with her that you should contact support in the event you've tried everything else.

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This service isn't designed to help people who are new to the Internet. If you're not confident at buying items online, perhaps ask a local friend to help. Remember that all Second Life sales are final (no refunds), so please use caution before placing orders.

Some tips, which may help:-

• Remember to Log In before shopping.
• Once an item is in your cart, you shouldn't have a problem reviewing your cart contents by clicking the Cart button.
• If you're viewing your cart on a separate browser tab, hit Refresh in your browser to see an updated version.
• Make sure you have adequate funds in your Linden Dollar (L$) account.

If you're having a more specific problem with one part of Marketplace, update your question to be more clear

 

[Madelaine McMasters]

Hi Hannah,

In addition to Freya's advice, if you are using Internet Explorer to access the SL Marketplace, I recommend you try a different browser. IE sometimes doesn't work well with the SL website. Try Firefox or Chrome.

Good luck!

[Lindal Kidd]

Strangely enough, another person seems to have the same problem, right down to the same number of items in the shopping cart.  https://community.secondlife.com/t5/Shopping/Hi-I-have-10-items-in-my-shopping-cart-but-SL-won-t-let-take/qaq-p/3012164#M8059

I think there may be a bug!  File a Support case and a bug report.