Help! I'm getting application error 0xc0000005. in Win 7.I've unistalled and reinstalled the viewer

[Friedrice Beaumont]

I keep getting "application error 0xc000005 program failed to execute..."  when I try to start SL. I'm using Win 7 and did not have the problem until a week ago I've reinstalled the SL viewer several times and also tried Phoenix with same effect. Ran  a memory check and windows came back with no memory errors. Any one have some advice?

Thanks

 

[Rolig Loon]

We've had a small handful of posts about this problem.  That's not a SL error message.  It's a Windows message, described in this thread >>> http://www.updatexp.com/0xC0000005.html , for example.  The implication from this and similar sites that you can find with Google is that this is a RAM error --- a failing memory chip?  One poster here claimed that he traced the error on his machine to a faulty memory stick.

[Excelsis1488314089]

This is most definitely not an issue with your PC. Please head the advice of the above poster (Roseysun Galicia) and add comments to the JIRA so that this is taken a look at. This issue has recently sprung up as of today and is currently affecting many people.

[Rolig Loon]

It has "sprung up" well before today. We've seen occasional reports here in Answers for over a year and there are expired JIRAs that go back to 2009. The message itself is a Windows message that reports a RAM error, not a SL message, but I do worry about what is triggering it. I also worry about why we have had a half dozen reports since the end of May. That's why I opened the JIRA this afternoon, to alert Linden Lab's developers, so that if there IS something in SL that's triggering the error, they at least have a heads up. Thank you for commenting on the JIRA. Would you please add your system information so they have more to work with?