Honored Resident
Posts: 9
Accepted Solution
Graphics problems....

My graphics looks odd when i put on Basic shaders, the water and stuff is fine but the prims i guess looks pink, when i take off Basic shaders my avi look normal but the sky,water and ground looks dif then it should.



Accepted Solution
Posts: 2,527
Kudos: 309
Solutions: 113
Registered: ‎02-25-2009
[ Edited ]

This is a known problem with some ATI cards


You need to upgrade your catalyst drivers i think

For a quick but temporary solution, go to Preferences >> Graphics and disable Basic Shaders.  For a more permanent solution update the 12.1 Catalyst driver from http://support.amd.com/us/gpudownload/windows/Pages/radeonmob_win7-64.aspx?type=2.4.2&product=2.4.2....  or run the AMD driver autodetect tool to update: http://support.amd.com/us/gpudownload/windows/Pages/auto_detect.aspx

Other Answers: 2
Posts: 4,087
Kudos: 754
Solutions: 172
Registered: ‎03-26-2009

When you ask a tech question include information about your computer. Get the info from the viewer's Help-About... and paste that into your post with your question. To add your info to an existing question use OPTIONS->EDIT. It’s in the upper right of your post.

You are probably running an ATI/AMD video card with an old driver. Update the driver and the problem will clear... provided this is the problem that started showing up about a month ago. 

You might also try the Beta version of the viewer. I think it has a fix for the problem too.

Pink Prims Bug

Posts: 7,039
Registered: ‎09-18-2009

As Dilbert said. However, without knowing which ATI card you have, I wouldn't just install the latest 12.3 Catalyst as many older ATI cards can't run drivers beyond 10.2. See this page for a list:


You should use the AMD detect utility or the manual selector http://support.amd.com/us/gpudownload/Pages/index.aspx

If you have a laptop with an ATI/AMD Mobility card, refer to the links on this page http://support.amd.com/us/kbarticles/Pages/737-280​41SupportforATIMobility.aspx

Caine: I seek not to know the answers, but to understand the questions.