on 03-01-2012 09:31 AM
Tatiana Toocool wrote:
Don't remember my password or email but have it saved on my log in thou viewer how can i get them ?
but its not on this av its on another one i have can someone plz help me ty
Hi Tatiana! Look http://community.secondlife.com/t5/English-Knowled
If you know your username but have forgotten your password, go to the password recovery page. Enter your username and click Send Instructions to have instructions on how to create a new password sent to the email address connected to the account . You'll need to answer the security question you chose when creating your Second Life account. Be sure to check your junk mail/spam folder.
If you can't recall the answer to your security question, just contact Customer Support, preferably by opening a support case. You'll be asked to verify your identity and, working together, we can reset your security question.
We apologize in advance that support cannot retrieve passwords. Luckily, this won't be an issue once we reset your security question. I hope this helps!