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What can a consumer can do when they believe a company inworld falsely advertised their products?
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Gaultry Blackburn
I ordered a FUNSIES pregnancy package (of which I have had no services or the item yet) And I learned that they falsely advertised that parents could create clothing for their child [modifying the object is not the same as using their consumer kit that I saw before I bought the baby to know I could...and it did not say anything about for COMMERCIAL USE ONLY] I spend days determining if I should get their product, there aren't a lot of clothing that I like in the stores for the baby...but as their sign said I could create clothing for it so I went ahead and bought the item.
I have tried to write to the creator and explain the issue at hand. I sent her a NC on how because of their signs in their store the advertising was misleading and asked them to change the signs and to provide a refund since I haven't recieved anything yet. The owner will not do a refund, but swears she is not FORCING me to take the object...but as she wont give a refund she is because it's that or have NOTHING to even show for the money...so maybe I could modify my comment..she is FORCING me to take nothing or a product that was falsely advertised. Not much of a choice. Please help me figure out how to get help with this problem when the company will not listen to a well reasoned (but yea probably a bit heated..on both our parts) conversation about the issue at hand.
Thanks
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