I can't purchase anything from the MarketPlace.

[NamidaTora]

Yes, I was already given the link to what I should do about the billing issue. Yes, I did see the part about the "hard refresh" thing. Well, guess what, my F5 does not do that. When I press ctrl + F5, it pulls up a window about searching for computers. I'm really frustrated and I'm really confused and I don't know what else to do. Please, someone help me.

Thanks,

Namida

[Willow Wilder]

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NamidaTora wrote:

Yes, I was already given the link to what I should do about the billing issue. Yes, I did see the part about the "hard refresh" thing. Well, guess what, my F5 does not do that. When I press ctrl + F5, it pulls up a window about searching for computers. I'm really frustrated and I'm really confused and I don't know what else to do. Please, someone help me.

Thanks,

Namida

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According to https://community.secondlife.com/t5/Status-Grid/RESOLVED-Scheduled-Billing-Maintenance/ba-p/3061414  where the "hard refresh" suggestion was given, it states: 

If you require additional assistance, please contact our support team through the support portal at https://support.secondlife.com/