hhefestos Posted August 15, 2016 Share Posted August 15, 2016 I´m trying to search for my listed products to use as quick fill and to set as related products. But many of them are not showing at all. They are listed and working fine.Anyone with the same problem?Thanks Link to comment Share on other sites More sharing options...
Brilliant Price Posted August 16, 2016 Share Posted August 16, 2016 I have exactly the same problem - all my products listed from July last year don't show when I use 'related items' and 'quick fill' I raised a ticket about this yesterday but haven't had any feedback yet. I have a feeling the problem may, in some way, be linked to the new search going live. Everything was fine just a few days ago. Link to comment Share on other sites More sharing options...
Autumn Ehrenkranz Posted August 16, 2016 Share Posted August 16, 2016 Same problem here, starting yesterday. Cannot even use a listing I created the day before in Quick Fill, nor any other listing. I was really hoping it was fixed today. Link to comment Share on other sites More sharing options...
Arwen Serpente Posted August 16, 2016 Share Posted August 16, 2016 It's a bug introduced with the new search. A JIRA needs to be created for it so it can be fixed. Just created it: https://jira.secondlife.com/browse/BUG-37670 Please add your comments/experiences there so LL can have the information necessary to fix this. Link to comment Share on other sites More sharing options...
phoivi Posted August 16, 2016 Share Posted August 16, 2016 Exact same problem with my items not able to add 'related items' and it started yesterday! Link to comment Share on other sites More sharing options...
Brilliant Price Posted August 16, 2016 Share Posted August 16, 2016 I just received some feedback about this issue from support. But not much that is useful, a cookie cutter reply I suspect.... "Please clear your cache and try again to use the quick fill and related items function. If this does not resolve the issue please respond to this email for additional assistance. Please include as much information as possible so that we may better assist you. Useful information would include: - Is the the button shaded out?- Do you receive any type of error message?- Any other out of the ordinary occurrence when attempting to use the functions." As my cache was flushed before I raised the ticket and the problem is recurrent on Chrome, Firefox and Safari I'm more than certain that the trouble is as I first guessed - the full switching on of the new search. I've never done a Jira and the format looks scary so many thanks Arwen for creating it. I'll try and add my experiences to it as soon as I've figured out how. Link to comment Share on other sites More sharing options...
Chalice Piers Posted August 16, 2016 Share Posted August 16, 2016 I'm also having the exact same problem, plus I can't link a demo to my products that have one. No related products and no demo. This is very, very bad. I also filed a ticket yesterday, no response yet. All I could do is issue an apology in my product description explaining Marketplace won't allow me to link the demo to my product and that they'll have to search my store to find it. It's a horrible solution, but the best I could come up with. Link to comment Share on other sites More sharing options...
Moderators Dakota Linden Posted August 16, 2016 Moderators Share Posted August 16, 2016 Greetings Ladies and Gentlemen, Since this issue is relatively new, Linden Lab Customer Support will start with the basics, including clearing cache and cookies. The Marketplace Team is now aware of the issue from the various user reports and they are actively monitoring the Bug Report. To assist the team, please see my post here on the Merchants Forum for information that should be included in any report. https://community.secondlife.com/t5/Merchants/Marketplace-Search-Issues/td-p/3057631 Thank you! Link to comment Share on other sites More sharing options...
Afrodite Ruben Posted August 19, 2016 Share Posted August 19, 2016 I have the same problem, I can not even associate the demo. How do to solve ? Link to comment Share on other sites More sharing options...
Pamela Galli Posted August 19, 2016 Share Posted August 19, 2016 Afrodite Ruben wrote: I have the same problem, I can not even associate the demo. How do to solve ? Read the thread? Link to comment Share on other sites More sharing options...
karport Posted August 19, 2016 Share Posted August 19, 2016 Same problem here. Using Firefox as a browser. Field is not shaded out, no message, just nothing is showing up there when searching for related items to link them. Link to comment Share on other sites More sharing options...
Lindens Grumpity Linden Posted August 20, 2016 Lindens Share Posted August 20, 2016 Good evening! We've reindexed the entire marketplace, which, we believe, should resolve any ghosting issues and missing new listings. We belive we've fixed the problem with related listings as well. We've addressed a small issue giving a surprising boost to some listings. We've also fixed ANS notifications for real now. Hopefully, this will address the most pressing problems and get everyone through the weekend in good shape. We don't expect that these fixes would have addressed other issues with Best Selling sort. We'll get back to those on Monday. Thank you! Link to comment Share on other sites More sharing options...
n0match Posted August 20, 2016 Share Posted August 20, 2016 hello ! RELATED / DEMO / QUICK FILL ... unfortunatelly still doesnt work for me ... kindest regards , n0match Link to comment Share on other sites More sharing options...
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