Marketplace order history gone? What the ...?

[SeekWisdon Resident]

Since the start of the year, I've been buying stuff on the marketplace with hundreds of transactions, and yet today when I look at my order history I see only the last two purchases.

That's so uncool.  If a first life marketplace with whom I transacted so frequently were to suddenly stop providing me correct information about my transaction history with them, I would cease immediately to further transact with them.

Is this a joke or is the marketplace now really eating my order history or do I need to get a support ticket created or something else?

[Irene Muni]

I cannot help you, I cann see all My Order History (from July 04, 2010).

[Charolotte Caxton]

Oh, you have Resident as a last name also?

 

[Charolotte Caxton]

The reason I said so, is cause this person had a temporary last name of Resident also, but when it went away so did her problem

http://community.secondlife.com/t5/Account/I-ve-lost-an-access-to-my-store-because-my-login-changed-into/qaq-p/1470167

[Zanara Zenovka]

Everyone with a one word name has always had the last name "Resident", whether displayed or not.

[SeekWisdon Resident]

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Charolotte Caxton wrote:

The reason I said so, is cause this person had a temporary last name of Resident also, but when it went away so did her problem

http://community.secondlife.com/t5/Account/I-ve-lost-an-access-to-my-store-because-my-login-changed-into/qaq-p/1470167

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My name hasn't changed since my rezzday.  The only change is that my order history is gone.

[valerie Inshan]

Are you using Internet Explorer? If so, you should give a try with another browser (Firefox is known to be friendlier with SL web pages). Your history HAS to be there. As it cannot be deleted, it certainly did not vanish.

[SeekWisdon Resident]

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valerie Inshan wrote:

Are you using Internet Explorer? If so, you should give a try with another browser (Firefox is known to be friendlier with SL web pages). Your history HAS to be there. As it cannot be deleted, it certainly did not vanish.

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I am using Chrome and Firefox and both show only my last two transactions.  I've viewed source (inspected element, etc.) on the page in Chrome, Firefox and IE and the data is not there at all.  Good idea on the hidden div or something, but it's not the case.

[SeekWisdon Resident]

Interestingly, when I look in my account's transaction history, I can see the transactions I had with Commerce Lidnen and the order number but (as expected) none of the order details.  The transactions are still there in some form, but the marketplace just isn't listing them, in a bizarre behavior bzzzzzzzzz (the sound of the bug).

[valerie Inshan]

It does sound as a bug indeed. It's probably worth filing a ticket about that. :smileywink:

Problem: marketplace > general marketplace issues

https://support.secondlife.com/create-case/

[SeekWisdon Resident]

Thanks, Valerie, you rock! :matte-motes-big-grin:

[Charolotte Caxton]

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Zanara Zenovka wrote:

Everyone with a one word name has always had the last name "Resident", whether displayed or not.

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Right, but the name Resident was never displayed in the forums before, that I knew of. Normally, one name persons just have the one name displayed, that's all I meant.

[Charolotte]

Like this, no Resident, just Charolotte.

[Qwalyphi Korpov]

The resident who provided the previous content, if any, has replaced it with this generic statement.

[mtwtfss71]

Mine is gone too.   I also can't get into my store's merchant tools. I submitted a ticket. I don't understand the difference between a ticket and a JIRA. Does anyone know?

[Argus Collingwood]

I see my history but now each item contains where it was delivered also. [received or object folder] Wonder how long that has been available and why they backflushed it to the orders from the  beginning? 

[Arwen Serpente]

Yes, I see my order history too has been updated with either "objects" or "received items" files indicators. Funny thing is that my orders from way back in 2010 apparantly went to the "received items" folder *faceplams*.

[SeekWisdon Resident]

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Arwen Serpente wrote:

Yes, I see my order history too has been updated with either "objects" or "received items" files indicators. Funny thing is that my orders from way back in 2010 apparantly went to the "received items" folder *faceplams*.

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Yes, my two orders NOW say where they were delivered as if I could care any less.  Where are the rest of my hundreds of orders?

[SeekWisdon Resident]

Since registering for the forum, Resident has always been part of my name, but it appears Linden is very confused about whether or not to show it.  Stupidly, based on other users' posts, it seems rather than a number as an ID, the programmers actually use "SeekWisdon" or "SeekWisdon Resident" as the key to find my data.  Now they don't know who I am, and I did nothing to cause it.  I learned how to program when I was 10 and never used data that could change as a primary key.  Sad.

That doesn't inspire confidence.

[Arwen Serpente]

I know you've tried a few things with your web browsers but so far the history hasn't reappeared.

By any chance, did you try clearing your browser's cache and also clearing cookies (then closedown browser and restart computer)? Longshot, but maybe it will reappear that way. Otherwise (and I'm sorry to say this given the occasional inability of Support to help these days), have you filed a ticket?

[SeekWisdon Resident]

I logged on from a computer that has never seen secondlife.com and the same happened.

Interestingly after I opened a support ticket, all my data is back and my name appears as SeekWisdon instead of SeekWisdon Resident.

[SeekWisdon Resident]

I should probably open a new thread on this, but WHY did my account get renamed twice without my permission?

[SeekWisdon Resident]

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Charolotte wrote:

Like this, no Resident, just Charolotte.

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Oooh did you register on the forum again?  When I registered on the forum I had no choice but to appear as SeekWisdon Resident.  I really wish Linden would not use volatile strings as primary keys.

[SeekWisdon Resident]

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Qwalyphi Korpov wrote:

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Charolotte Caxton wrote:

Oh, you have Resident as a last name also?

 

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What's up with the seemingly random mix of 1st name only and 1st name followed by Resident?

 

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What's up with using a volatile string as a primary key?

[Charolotte Caxton]

Yeah, I wanted to see if my non name of resident showed up like yours, the other day someone had resident like you as their last name but it went away the same day.