i downloaded SL last an it will not open screen pops up but no contrent i just see my wall paper

[JulianAnnDawn]

i downloaded SL last an it will not open screen pops up but no contrent i just see my wall paper  i went thrut he steps of picing a home an all that but i cant open SL to get in HELP PLEASE i paid for 3 months of this 

[Amethyst Jetaime]

Check to see if your firewall is preventing the program from running.  Also be sure your computer meets the minimum system-requirements.

It is also possible that something went wrong with the installation and you need to reinstall the viewer.  Try doing a clean reinstall by following these directions: https://community.secondlife.com/t5/English-Knowledge-Base/How-to-uninstall-and-reinstall-Second-Life/ta-p/1375231