why can't I drag anything into Merchant Outbox?

[Gothicmuse]

My store has been set up for months now, and I tried both Firestorm and the latest LL viewer... no joy! I have a premium account, the things I'm dragging are things I made.... Please help :((

[MartinRJ Fayray]

Hello,

I had the same problem (see https://jira.secondlife.com/browse/WEB-4600 ).

This is what I did to fix it (apart from creating a support ticket at http://support.secondlife.com/create-case ):

 

• Made a clean install (see http://community.secondlife.com/t5/English-Knowledge-Base/How-to-uninstall-and-reinstall-Second-Life/ta-p/1375231 ) of the latest viewer Release (uninstalled all other viewers, also Third-Party-Viewers)
• and installed it in English (do not use in any other language for this attempt to fix) - download here: http://secondlife.com/support/downloads/ .
• Then I went to a sim with the main release server ( follow this link for example: http://maps.secondlife.com/secondlife/Chilbo/207/21/95 )
• and stayed on ground (not in a skybox),
• and opened the Received Inventory folder (see http://community.secondlife.com/t5/English-Knowledge-Base/Received-items-Beta-feature/ta-p/1393755 ) and kept it open
• then I opened the merchant outbox (see http://community.secondlife.com/t5/English-Knowledge-Base/Selling-in-the-Marketplace/ta-p/700193#Section_.4.2 ) and uploading worked (while keeping the Received Inventory folder open).

[Gothicmuse]

I got it working - my outbox had actually been moved, and I couldn't see it on either FS or LLV3. I logged in on Phoenix, did a search my box, then dragged it back to the top level. When I logged back in FS the next time, voila! Magic!

 

Hope this helps people.

 

Gothic