login fail

[Zeollith]

so when i try to log it says: "login failed, DNS could not resolve the host name etc. " Help me...

[LoveAngeL Lyre]

Hello Zeollith. It is a known problem. The solution about it Here  Good luck.

[Rolig Loon]

There are many reasons why you might get that message. It could be a simple matter of needing to reboot your modem and router.  Unplug them both and go out for coffee. Plug them back in later and see if the problem has gone away. A more seriouys possibility...... You may have been suspended or banned. If so, you should have received an e-mail explaining why. Your account may also have been put on hold by mistake, or for an administrative reason -- maybe someone else has been using your account for phishing or other unauthorized purposes. In any case, the only poeple who can take your account off hold again are at Linden Lab. Read http://wiki.secondlife.com/wiki/Linden_Lab_Official:Why_is_my_account_on_hold%3F for more details and to find out what you can do next.

ETA:  Or yes, as Angel suggests, it could be the Mac problem.  Are you on a Mac?

[valerie Inshan]

Check you DNS connection. Switch off your router, wait a few minutes and switch it on again. And avoid wifi connection if possible. (are you having problems just with SL or your internet in general?)

[Ansariel Hiller]

Seems to be a common issue with Viewer 2.6.3. Solution seems to be either:

• Go back and use Viewer 2.6.2
• Use Google's free DNS servers 8.8.8.8 and 8.8.4.4
• Use a different viewer

Here is also a more detailed article about it: http://neilrobinson.wordpress.com/2008/05/19/a-fix-for-dns-errors/

[Shockwave Yareach]

This is the problem of certain cable companys having lousy DNS servers. The solution is to directly add a few DNS servers to your router's DNS entries so that trying to find the IP addresses of SL resources doesn't get cable's equivalent of a digital shrug. Try adding the Google DNS servers at 8.8.8.8 and 8.8.4.4 to your router's DNS tables; they work quite well.

[Peewee Musytari]

If you have a Mac:

There is a JIRA about this problem for Macs https://jira.secondlife.com/browse/VWR-25627

Here is a fix posted by Gio Solo that might help you:

I found a temporary solution for my Mac. Now I can use Second Life Viewer 2.6.3.

I found the solution here: http://neilrobinson.wordpress.com/2008/05/19/a-fix-for-dns-errors/

Basically I had to add the following additional DNS servers to my DNS settings in Network settings under System Preferences:

208.67.222.222
208.67.220.220

(for a step by step walkthrough see: http://second-lifers.livejournal.com/1135064.html )

If you have Windows or the above doesn`t fix your Mac

You can go back to viewer 2.6.2 here http://wiki.secondlife.com/wiki/Supported_Viewers make sure you also switch off automatic updates in your preferences > setup, or it will just update you again.