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Heliopheres
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Hello,
I tried to login via Firestorm client (4.7.9.50527).
I got this message: http://prntscr.com/cyouo8
I also checked the current SL client (4.1.1.320331) and got the same failure.
I'm from Germany, my friend from Illinois, USA has no issues logging in.
Could you help me please?
Sincerely
Heliopheres Resident

PS.: I emailed them and got this as response:
Thank you for contacting Linden Lab, the makers of Second Life. Our support system has changed and we no longer allow new support cases to be created through this email address. To find information on your issue and to contact support, please visit https://support.secondlife.com/ .
Please note, information sent to this email address will not be read or responded to.
Best regards,
Linden Lab

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This isn't support@secondlife.com, you should try doing as the error message said.

In truth though, your IP address was blocked - probably because you're on a dynamic IP address (like most European users). You can try powering down your router, waiting a few minutes, and then powering it back up. This should give you a new outbound IP address.

Note that the perfect solution is getting the block lifted by contacting support, so that it won't affect other users on your ISP.

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