I couldn't verify my credit card

[Leordanjo]

Good time of day.

Ten days ago I tried to verife my card (Virtual MasterCard) as payment method. US $1 was charged but what should I do next? I tried to verife card a few times - and there was an unknown "error occurred" every time.

Thanks.

[Amethyst Jetaime]

We are only volunteer residents here no Lindens read this. We have no access to your account records. You should contact billing to answer your questions.

Billing support phone numbers:
Toll-Free (US/Canada)
800.294.1067
Long-Distance
703.286.6277
The Billing team is available 24 hours a day, seven days a week.
Local Toll-Free numbers

France: 0805.101.490
Germany: 0800.664.5510
Japan: 0066.33.132.830
Portugal: 800.814.450
Spain: 800.300.560
UK: 0800.048.4646
Support is in English Only

If you cannot use one of these phone numbers contact Live Chat if you are a premium member or file a support ticket

[Alwin Alcott]

Virtual Mastercards aren't real creditcards, but always connected to another brand, for example  mywire,neteler or vikingcards.

Because they aren't personal cards, and by that easy subject to fraude, they are not accepted.

the list of the accepted paymentmethods by LL.

• Visa
• American Express
• MasterCard
• Delta Online (non-U.S. Residents only)
• JCB
• Diners Club
• Discover (U.S. Residents only)
• Visa Electron (non-U.S. Residents only)
• PayPal
• Skrill