How do I change my credit card information?

[SadieIsabella]

How do I change my credit card infomation?

 

[KarenMichelle Lane]

Here you go Sadie,

from... http://community.secondlife.com/t5/English-Knowledge-Base/Billing/ta-p/700037#Section_.1

 

How to view or change your billing information

To view your billing information, see the Billing Information page on the Second Life website.

Note: For security reasons, you can only view the type of card affiliated with your account and the last four digits of the card number. You cannot view the full number.

On the Billing Information page, you can view your current Linden dollar (L$) and US dollar balances, view and add US dollar payment methods for your account, and set which payment methods will be used for different types of purchases.

Adding a new payment method

To add a credit card or PayPal account to your Second Life account, click Add Credit Card or Add PayPal. Follow the on-screen instructions to set up a billing agreement with PayPal or fill in your credit card information accordingly.

Once you have added a payment method, it is saved for your account and you can associate it with various types of payments.  See the next section for more information.

You can also add a new payment method during a transaction, when selecting a payment method.  If you add a credit card or PayPal account in this way, it is automatically associated with the type of payment being made.

Associating payment methods with payment types

You may specify which payment method you would like to use for each of the following payment types:

• Buying L$ in the Viewer
• Buying L$ on the web
• Buying land, Premium fees, recurring fees

To associate a payment method, go to the Set Payment Methods section of the Billing Information page and click the + button next to the type of payment you would like to specify, then choose a saved payment method from the provided list.

If a payment method is already associated with the selected payment type, you can change the payment method by clicking the pencil icon next to the payment type.

You can also change an associated payment method during a transaction by choosing a different payment method or adding a new payment method for that transaction.

Changing stored payment information

To change stored information about one of your payment methods, you must delete that payment method and re-enter it.  You may delete a stored payment method by clicking the X next to that payment method on the Billing Information page.

VAT and changing your billing country

Your selected country determines the payment methods available to you.  Normally, you should not need to change your billing country, but you may need to update it if you are travelling or have moved to a new location.  You can change your billing country by clicking the Change button next to your country's name on the Billing Information page.

If your billing country is a member of the European Union, you may be subject to the collection of value added tax (VAT).  If you are a business and are reselling, or adding value to Second Life before providing it to a consumer, you are eligible to provide your EU-issued VAT ID number in order to be excluded from the collection of VAT.  If you see "Subject to VAT" under your billing country's name on the Billing Information page, you can add your exception by clicking Add VAT Exception and providing your ID.

For more information, see VAT frequently asked questions

Accepted currencies and payment methods

You may use the following payment methods with Second Life:

• Visa
• American Express
• MasterCard
• Delta Online
• JCB
• Discover (U.S. Residents only)
• Visa Electron (non-U.S. Residents only)
• PayPal

The currencies accepted for payment vary depending upon the payment type you use. 

Note: If you have had a payment method on file since before December 7, 2011, you may need to remove and re-add that payment method before making payments in non-USD currencies.

Visa, MasterCard, and Visa Electron

You may pay in:

• AED, AUD, CAD, CHF, CNY, CZK, DKK, EUR, GBP, HKD, HUF, JPY, KRW, MXN, MYR, NOK, NZD, PLN, RUB, SAR, SEK, SGD, THB, TRY, USD, ZAR

American Express

You may pay in

• AED, AUD, CHF, CNY, CZK, DKK, EUR, GBP, HKD, HRK, HUF, KRW, MYR, NOK, NZD, PLN, RUB, SAR, SEK, SGD, THB, TRY, USD

JCB

You may pay in:

• AUD, CNY, EUR, GBP, HKD, JPY, KRW, MYR, SGD, THB, USD

Discover

You must use US dollars (USD) when paying with Discover.

PayPal

For a complete list of currencies accepted by PayPal, visit their official website and view the page on multiple currencies. To use your PayPal balance when making transactions with Second Life, it must be in USD. You can convert your balance to USD at paypal.com (PayPal may impose exchange fees).

[Lindal Kidd]

Besides KarenMichelle's detailed advice, if you can't see the "confirm" button in the credit card information section, try:

1.  Clearing your browser's cache

2.  Disabling Ad-Aware, if you use that plug-in, or

3.  Using a different browser, especially if you use Internet Explorer.