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Found 8 results

  1. Graphics preferences presets

    Creating a graphic preset Loading a graphic preset Deleting a graphic preset It is possible to save one or more arrangements of graphics preferences as presets, which you can then recall or swap at any time from the main Second Life window. This can be useful if you often find yourself in situations that require you to adjust your graphics settings to achieve your desired level of fidelity or performance, such as when taking screenshots or entering a crowded event. Creating a graphic preset Open the Preferences window to the Graphics tab by moving your mouse cursor over the Graphic Preset icon in the upper-right corner of the screen and clicking the Open Graphics Preferences button. Adjust your graphics settings as desired; you may also adjust advanced settings in the Advanced Graphics Preferences window by clicking the Advanced Settings button. When you are satisfied with the graphics settings, click the Save settings as a preset button. In the Save Graphic Preset window that appears, type a name for the preset and press the Save button. Alternatively, you may choose the name of an existing preset to replace that preset with the current settings. The preset now appears in the dropdown menu under the Graphic Preset icon Loading a graphic preset You can easily load a saved graphic preset at any time from the main Second Life window by moving your mouse cursor over the Graphic Preset icon in the upper-right corner of the screen and clicking the name of the graphic preset. This immediately adjusts your graphics preferences to match the settings defined by the preset. You can also load a graphic preset from the Preferences window: Open the Preferences window by choosing Me > Preferences from the top menu bar. Click the Graphics tab of the Preferences window. Click the Load preset button on the Graphics tab of the Preferences window. Choose a preset from the Select a preset dropdown on the Load Graphic Preset window that appears. Click the OK button to load the preset. Deleting a graphic preset You can delete a preset from the Graphics tab of the Preferences window: Open the Preferences window by choosing Me > Preferences from the top menu bar. Click the Graphics tab of the Preferences window. Click the Delete preset button on the Graphics tab of the Preferences window. Choose a preset from the Select a preset dropdown on the Delete Graphic Preset window that appears. Click the Delete button to delete the selected preset.
  2. Privacy concerns

    Avatar privacy Create a private area On a Private Region On a mainland parcel What do if someone is disturbing you Avatar privacy Second Life® is a social experience, but sometimes you just want some peace and quiet. Here are ways to get time and space to yourself inworld. Show your online status only to friends and group members You can set your preferences so only your friends and fellow group members see when you're online: Choose Me > Preferences > Privacy. Uncheck Show me in Search Results. Check Only friends and groups know I'm online. Hide your online status and location from a specific friend In the Second Life Viewer: Choose Me > Profile  Click the People icon. Choose a Resident from the list, click on the Gear icon next to his or her name, and choose Permissions. Deselect See my online status to hide your status from them. Deselect See me on the map if you don't want your friend to be able to track your inworld location. Go into busy mode Select Me > Status > Set busy. Chat and instant messages are hidden, and an auto-reply is sent to those who IM you. If desired, customize the autoreply by opening the General tab of the PREFERENCES window and typing text into the Busy mode response field. Warning: While you're in busy mode, inventory offers are rejected automatically. Make sure you're not in busy mode if you're making a purchase or expecting to receive gifts from friends. Create a private area On a Private Region Private Regions in Second Life offer the greatest control and flexibility for configuring access.  As the owner of a Private Region, you can control access and permissions for the entire region, as well as for individual parcels within it. For added privacy, you also have the option of ensuring that your region does not have an immediately neighboring region. For information about how to purchase a Private Region, please see Buying Private Regions. Follow these steps to configure your region to permit access only to designated Residents and groups: Stand on your Private Region. From the menu at the top of the Second Life viewer, select World > Region/Estate. The Region/Estate window opens. Click the Estate tab and set the following options: Allow Public Access - Leave this deselected; doing so will allow only those on the access lists to enter your Private Region. Allowed Groups - Use the Add function in this window to add the group you want to allow access to the Region. You may also configure the following options, which help grant administrative controls to others that you trust and further limit access to the region: Estate Managers - Residents who are estate managers have access to region/estate controls.  Allowed Residents - If there are Residents to whom you wish to grant region access who aren't members of the allowed groups, add their names here. Banned Residents - Residents on this list will not be able to enter your Private Region.  On a mainland parcel The Second Life mainland offers an alternative to Private Region ownership, with some considerations. The mainland is made up of many interconnecting regions managed by Linden Lab. This means that you have configuration options for your parcel but cannot control who your neighbors are, what content exists outside of your parcel, and who is able to visit nearby parcels. For information about purchasing a parcel on the mainland, please see Buying land. Configuring access to your parcel Once you have ownership of your parcel, follow these steps to configure your parcel's security options: Stand on your parcel. Choos World > About Land in the Second Life Viewer. The ABOUT LAND window opens. Click the GENERAL tab. To set the land to the group that contains the students or Residents you wish to have access to the parcel, click the Set button next to Group. The GROUPS window opens. Select the desired group and click OK. The group is now set. Click the ACCESS tab and configure the following options: Uncheck Alllow Public Access. Allow Group Access - Check this to enable your group of students or Residents to have access to the parcel. Allowed Residents - If there are Residents to whom you wish to grant parcel access who aren't in the allowed groups, add their names here. Banned Residents - Residents on this list will not be able to enter the parcel. This list is typically added to on an as-needed basis. Create a skybox If you own a parcel of land, you can create a skybox: Rez a prim (right-click the ground and select Create). Right-click it and select Sit Here. Once seated, click the Object tab of the Tools window (you may need to click the More >> button to expand the tools). Set Position (meters) Z to 500, which is a typical skybox height. What to do if someone is disturbing you
  3. Linden Realms Frequently Asked Questions

    Welcome to Linden Realms! Linden Realms is a fun, creative, and engaging virtual experience produced and provided by Linden Lab. Linden Realms takes you through basic exploration and gameplay, where you can earn Linden dollars by gathering gems and completing quests. This article answers some frequently-asked questions about the experience. What do I need to access Linden Realms? How do I get back here? I tried to teleport to Linden Realms, but I got the error message "You do not have access to that region" I tried to enter through the portal, but it didn't work How do I get crystals? Is it safe? I'm suddenly somewhere different. What just happened? I was in Linden Realms, but was teleported out. What happened? How do I get the best visual appearance? Heads-Up Display (HUD) issues How did this HUD get attached to me? Why does the HUD disappear when I log out? I'm in Linden Realms, but my HUD is not loading. What happens if I detach my HUD? While I was working on a quest, my HUD changed to display a different quest. What happened? I'm having trouble completing quests. What can I do? I've completed several quests in Linden Realms, and now I'm not receiving any more. Why? What's a flare cannon? How do I report griefing/camping/cheating? How do I get more help? What do I need to access Linden Realms? To access Linden Realms, you need n valid Second Life account and a mesh-enabled vewer such as the official Second Life Viewer. How do I get back here? You cannot teleport to Linden Realms directly: you must find a portal inworld and walk through it to enter the experience. You can find portals inworld at various locations. See the Destination Guide for a list of portal locations. An example of a portal is shown at right. I tried to teleport to Linden Realms, but I got the error message "You do not have access to that region" Linden Realms regions work differently than normal regions. You cannot teleport directly to them, and you must go through the portals to get access to the regions. To get back in, find a portal ( and walk through it. I tried to enter through the portal, but it didn't work If the Linden Realms regions have reached their maximum capacity, the portal turns off and will not allow more people to enter. Wait a while and try again. How do I get crystals? To get crystals, walk over them using your avatar, but remember to keep an eye out for rock monsters! Is it safe? Yes. Although the experience automatically attaches HUDs, animates you, and teleports you, your inventory is unaffected and you will not lose Linden dollars. It is entirely safe for you and your Second Life account. There are things in Linden Realms that can "kill" you: rock monsters, glowing toxic water (examples shown at left), and fireballs. However, you'll be reincarnated immediately. See I'm suddenly somewhere different. What just happened? I'm suddenly somewhere different. What just happened? You were just "killed" in the game by one of the hazards (like a rock monster, toxic water, or a fireball). Be more careful! When this happens, you will be teleported to a “resurrection circle.” These teleports occur automatically (without your permission). Don't worry: while this is not standard behavior in the rest of Second Life, it is the way Linden Realms is designed to work. I was in Linden Realms, but was teleported out. What happened? You will be teleported automatically out of Linden Realms if you perform an action not intended to occur within the experience. Linden Realms requires the Linden Realms HUD, along with flight and teleport being disabled. If the HUD is detached, or if your avatar manages to teleport or fly within Linden Realms, the region will automatically teleport you to your home. This is done to ensure that the Linden Realms experience continues to operate within the intended design. If this is a recurring experience for you, check your scripts and attachments to ensure that they are not attempting to perform any of the actions listed above. How do I get the best visual appearance? To see Linden Realms as it was intended, enable region environment (Windlight) settings : Choose World > Environment Editor. Select Use region settings. Click OK. Then enable atmospheric shaders: Choose Me > Preferences. Click the Graphics tab. Select Atmospheric shaders. If you experience any graphics issues, follow these steps: Return to your home location. Log out of Second Life. Log in again. Walk through the LR portal again. Heads-Up Display (HUD) issues Many issues you may encounter are related to HUDs. How did this HUD get attached to me? As part of the Linden Realms experience, a heads-up display (HUD) will be attached to you automatically. You won't be prompted to accept the attachment. Don't worry: while this is not standard behavior in the rest of Second Life, it is the way Linden Realms is designed to work. Why does the HUD disappear when I log out? We do not want to compromise your inventory, so the HUD ias a temporary attachment that leaves your inventory unaffected. I'm in Linden Realms, but my HUD is not loading. We apologize if you have issues loading your HUD. Please follow the troubleshooting steps below to resolve your issue. What happens if I detach my HUD? If you detach the HUD, you will automatically be teleported out of Linden Realms back to your home location. You will NOT lose your progress or status in the game. Linden Realms stores all of your game information in a server data store. You are free to come and go as you please, and get a new HUD without affecting your game data. If you detach your HUD outside of Linden Realms, occassionally you will teleport into mid-air, in your current region. This is a known issue. While I was working on a quest, my HUD changed to display a different quest. What happened? It is possible to have multiple active quests at the same time. If you have more than one quest active, the HUD will display only the quest with the highest priority. This means that if you are working on a quest, but then take on a new quest that is of higher priority, the HUD will display the new quest, not the the old one. However, LR is still tracking the older quest and you can still complete it. I'm having trouble completing quests. What can I do? While we do our best to ensure all users have a great experience, in rare cases technical issues may prevent you from interacting with quest objects or advancing past certain quest objectives. To help resolve such issues, follow these troubleshooting steps: Remove conflicting HUDs and attachments - Certain avatar scripts can conflict with the Linden Realms experience. To isolate this problem: Exit Linden Realms. Remove any other HUDs and attachments. Re-enter Linden Realms through a portal. Note: We understand that HUDs and attachments can be an integral part of your experience; this is a temporary troubleshooting step to narrow down the root cause of the issue. Reset your Linden Realms HUD Exit Linden Realms Detach your Linden Realms HUD. Re-enter Linden Realms. Switch to another LR instance - All instances of Linden Realms operate independently, so try another one to see if your issue resolves. Check the Destination Guide for a list of available instances. Try the Official Second Life Viewer - Use the official Second Life Viewer to determine whether the issue you are encountering is related to a specific viewer. I've completed several quests in Linden Realms, and now I'm not receiving any more. Why? There are a limited number of quests you can complete in Linden Realms. If you have completed all the quests that are currently available, you will not be offered any additional ones. However, even though you have completed the quest content, you can continue to collect crystals, earn Linden dollars, and hang out with other Residents as long as you'd like! It's also worth checking the workshop every once in a while to see if we've added any new quests to the experience. What's a flare cannon? One of the quests in the experience directs you to find a "flare cannon." An example of a flare cannon is shown at right. How do I report griefing/camping/cheating? Linden Realms is subject to the same rules, regulations, and guidelines as the rest of Second Life. In the Second Life Viewer, choose Help > Report Abuse to report abuse. For more information, see Filing an abuse report. How do I get more help? If you tried the troubleshooting steps above and were not able to resolve your issue, please create a support case on the Second Life customer support site. If the issue is particular to a specific inworld location or object, please provide the name of the object, along with the coordinates and Linden Realms instance number.
  4. Managing your Second Life promotional email subscriptions

    Use the Second Life email subscription page to manage your subscription to Second Life promotional and informational emails: Enter your email address. Normally, this is the email address you used when you registered for Second Life. Select the types of emails you want to recieve. Click Submit Typically, you will receive no more than two to three emails per month per category.
  5. Transactions and disputes between Residents

    People sometimes seek help with questions such as the following: I rented a land parcel from another Resident and they are taking it back from me, even though I paid the fees or rent. Another Resident is not upholding their agreement regarding real estate, group management, performance of services, or division of revenue. I paid for something, but didn't receive it as promised. I provided something, but the buyer didn't pay for it as promised. However, Linden Lab cannot verify, enforce, certify, examine, uphold, or adjudicate any oath, contract, deal, bargain, or agreement made by the Residents of Second Life. Nor does Linden Lab enforce or uphold rental agreements between Residents. While you may have a valid agreement with another person, Linden Lab is not a party to and cannot resolve your dispute. Please contact the Resident involved and resolve the issue with them.
  6. Release notes

    Translations: Français Deutsch Español Release notes for the Second Life Viewer and simulator are kept on the Second Life Wiki. Release notes list features and bug fixes for each new version of Second Life. Second Life consists of the following two distinct pieces of software that work together: The Viewer, the program you downloaded from and run on your computer. See Release Notes on the wiki. The simulator (server), that runs the 3D simulation you experience while in Second Life. See Server Release Notes on the wiki. Viewer, Server
  7. Knowledge Base Style Guide

    Basic guidelines Article scope Knowledge Base article tense Terminology Second Life-specific words Deprecated terminology Use of jargon User interface elements What to capitalize Formatting General rules Sections and headings Table of contents Lists Files, paths, URLs, code samples, and typed user input Tables Warnings, notes, tips, and other templates Cross-references and links Images Styles Tools Videos Grammar and language Thoughts on style Don't ask, tell Common grammatical errors Use American English Do not use Latin abbreviations Keystrokes Numbers Trademarks Use this style guide when writing and editing Second Life Knowledge Base articles. If you are updating content that has migrated to the Community Platform from the wiki, be sure to consult the Knowledge Base Editor's Checklist before you publish. Basic guidelines There are two basic types of Knowledge Base articles: Those that answer a specific question ("How to save textures to your hard drive") Those that give some general knowledge about a topic ("Guide to Jobs in Second Life") In either case, the first paragraph of the article should answer the question: After I read this, what should I be able to do? After I read this, what should I understand better? This can be as simple as making the first paragraph say something like "This article discusses ___." Starting articles this way enables readers to find out quickly whether the information in a particular article will be useful in their immediate situation. Article scope One problem that knowledge bases frequently run into is the proliferation of pages with closely interrelated or even duplicate subject matter, but with little connection between them. To help address this, integrate or link related articles. Linking the pages together provides readers with a clear path to follow to get more help, and editors with a better view of what they need to keep track of when editing a given subject. For example, an FAQ on estate billing should be integrated with — or at the very least, closely linked to — the main article for estate billing. Duplicate information on multiple pages increases the odds that those pages won't be updated as that information changes. This vastly reduces the usefulness of the Knowledge Base as a whole. Whenever possible, try to modularize things such that information on how to do something lives in one place only, and gets linked to by other articles. That way, you only have to update it once if it changes. Knowledge Base article tense When providing instructions, use the present tense, for example: Click IM. The IM window opens. As opposed to: Click IM. The IM window will open. Generally, prefer present tense over future tense.  Thus write This article covers xyz. Rather than This article will cover xyz. Terminology Second Life-specific words Second Life has its own jargon and usage. The official Second Life glossary is Viewer 2's built-in glossary, used in the Viewer 2 help system.  Refer there for information on usage, spelling, and capitalization of Second Life-specific terms. Here are some common examples: "inworld" is one word. This used to be "in-world," but it's closing up the same way "e-mail" and "web site." "rez" or "rezzed" (not ressed/rezed/res). Do not capitalize. Always capitalize "Second Life." Spell "plugin" with no hyphen. Use "log in" as a verb but "login" (as in "login field") as a noun. Use "on" not "in" when referring to land, for instance, "on a parcel," "on a Private Region," and so forth. "SLurl" instead of "SLURL," when referring to Second Life URLs ( This is a Linden Lab trademark. When referring to Linden Lab reflexively, use "We recommend" over "Linden Lab recommends." Better, just say "Do x to achieve y." You can also say things like "Our tests have found that x happens when you y." If you're talking about a specific Linden Lab program or service, always, always use the full name of the program. Deprecated terminology As Second Life has matured, its terminology has changed as well. Take care to use the current words for concepts and items to avoid confusion and potential legal issues. Don't write "money" when you're talking about "Linden dollars" — Linden dollars aren't money! Here are some guidelines for replacing common deprecated terms. Use: "Region" instead of "sim" or "simulator" when referring to a single region. "Sim host" instead of "sim" or "simulator" when referring to a server hosting regions. "Residents" instead of "users," "subscribers," "customers," "avatars," etc. There are cases where "avatar" is a more appropriate term to use: for instance, when discussing the actual inworld representation of a Resident that can be clicked upon or edited. In that case, use "avatar," by all means! "Estates" or "Private Regions" instead of "islands," "private islands," etc. (An estate is a group of Private  Regions.) "Linden dollars" instead of "money," "dollars," "cash," "lindens," etc. "L$" instead of "$" when denoting Linden dollars. "US$" instead of "$" when denoting US dollars. "Pacific Time" (PDT or PST depending on daylight savings) instead of "Second Life Time" or "SLT."  "SLurl" instead of "SLURL" when referring to Second Life URL's ( Avoid using the term "first life." Instead, say "outside of Second Life.” Use of jargon If you're writing Second Life documentation, you should know the difference between a prim and a Class 4 server, but do the Residents reading your article? Depending on the audience your article is geared towards, they may or may not. With this in mind, you can avoid confusion in one of the following ways: If there is an actual English word or phrase for what you're describing, use that instead. If you must use jargon, link the first occurrence of each technical term to its appropriate page, or to its entry in the glossary. "Rez" shouldn't have its own page, but a good place to point to would be a page on building terminology. Likewise, "Class 5 server" should link to the Region Sales page, if that's the most applicable. As a rule of thumb, if you're working on something involving advanced subject matter (such as a page on prim torturing), basic terms like "rez" or "IP address" might not need to be defined. If, on the other hand, you're writing an article titled "I just started. What do I do now?", then everything in it will be new to your readers. When writing for a general audience, the trick is balancing between the phrases "rez a prim" and "create a primitive, one of the simple building blocks that can be used to create everything you see in Second Life." Again, refer to the glossary for proper contextual usage. User interface elements In general, capitalize and spell user interface (UI) elements exactly as they are in the interface. This section explains the standard terms for UI elements. Menus Menus appear at the top of the Second Life window. Sometimes they also appear at the top of windows inside the Second Life window, like the Inventory window. In these cases, refer to the internal window before the name of the menu; otherwise it can be ambiguous, since there are two "File" menus available if the Inventory window is open. For example: In the Inventory window, select File > Open. Use the > mark as the separator for menu item selections. For example: Select Edit > Detach Object > Right Hand to drop the object you're holding. Windows Use this term for the windows that appear within the Second Life window, such as the Inventory window or the Search window. A window is anything that satisfies most of these conditions: It's got the _ X widget in the top right corner. It's got a title in the upper left corner. It can be moved around or resized. Notifications Use this term for the small widget that pops up in the corner whenever something happens in Second Life, like when someone or something tries to give you inventory, or if it turns out you can't sit on that thing you wanted to sit on. So you might write, for example: "A notification appears, telling you there's no room to sit there." There are multiple kinds of notifications, such as the group notification dialog and friend-status notifications, but they always pop up in a consistent place, so you can give the reader spatial references like "A notification pops up in the lower right corner, telling you your pal is online." Tabs These are the tabs inside the windows in Second Life. Refer to these as you would windows, except bold them (see the formatting section below). Buttons Use this term for the buttons that appear in the UI. For example: Click the Save button. or Click Save. Fields Most other UI elements with which you provide input to Second Life are fields. Some notes on specific fields: Use "checkbox" rather than "check box." Use "select" as a verb for checking or unchecking, to avoid the redundancy of (for example) "Check the Rotate checkbox." "Select the Rotate checkbox" feels better, because the repetition is gone. Use "dropdown" instead of "drop down." This is another case where "select" works well, as in "From the Style dropdown, select Fancy." "Radio button" is any field that presents several choices that have round circles next to them. Use "select" here too, as in "Select the More swords radio button." Any other interface item, like a text field or those number fields that are all over the Build window, can be referred to simply as "the ___ field." In a long article, you can refer to fields more directly; for example, "provide a Description" instead of "provide a value for the Description field". What to capitalize Follow standard rules for capitalization; that is, capitalize: Proper nouns The first letter of the first word in numbered or bulleted lists Also capitalize: "Second Life Viewer" and "Viewer" when referring to our client software. Second Life Linden Lab Resident or Residents, when referring to the Second Life community members. Region, when used in the phrase "Private Region," “Second Life Region,” “Homestead Region,” or “Openspace Region.” For generic unqualified use, do not capitalize. Second Life region names, for example: Ahern, Help Island, Serenity The first letter of each term that identifies the name of a key on a keyboard: Ctrl-A, Escape key, the M key, Ctrl-Shift-Q The first letter of each term that identifies a particular button or menu item within the Second Life client: Inventory, Fly, IM button, Edit menu Acronyms: SL, HTML, WWW General, Moderate, and Adult, when referring to an element in the interface or to the rating of a land or of an item in the Marketplace. Do not capitalize when referring generically to the broad concept of adult (or general or moderate) content. Hence, for example, "an Adult region" but "adult keywords" and "adult activities." In general, capitalize any interface elements (names of windows, fields, buttons, menus, and so on) exactly as they appear in the Second Life Viewer. Do not capitalize the following words or phrases: web/website (unless in the context of "World Wide Web") internet dollar (as in Linden dollar) premium account basic account Formatting General rules Bold Use bold text to refer to UI elements that the user can click on or interact with. This includes: Names of tabs Names of fields Selections you make from fields Labels of buttons Names of links Menus and menu item selections Do not use bold for window titles, however windows and tabs that appear in the Viewer in all caps should be referenced accordingly in all caps. Examples: In the Tools window, click the More button. In the Tools window, click the Object tab. Click the up arrow next to the Speak button. The NEARBY VOICE window opens. From the Building Block Type dropdown, select Cube. Select World > Force Sun > Sunset to make the sun set immediately. Italics Use italics when introducing a new term for the first time. For example: All Second Life objects are made of prims, short for primitive, a 3D shape like a cube, sphere, or cone. Otherwise, use italics sparingly, in cases of extreme emphasis (which should be quite rare). Quotation Marks To specify something that the user types, use quotation marks. This is usually only applicable to text fields, and it's probably rare that we would need to specify an exact string for someone to enter, but this might come in handy one day. For example: In the About field, type "I am the king of this land and all that I survey." Remember that commas and periods should always go inside quotation marks. The only exception is when you are instructing readers to type a specific command and wish to avoid any possible confusion. Superscript Use <sup> tags to raise text as needed. The proper abbreviation for "square meters" is a common example: WRONG: m2 RIGHT: m2 Dashes Use real em dashes to indicate a break in thought: "—", not "--" or "-". If you can't enter them on your keyboard, just copy them or use the &mdash; html entity.  Do not put a space before or after an em dash. Sentence spacing Use two spaces at the end of a sentence to separate it from the next sentence. Do not format punctuation marks Do not apply formatting to punctuation. For example, do not make periods and commas bold. For example: Click OK. The period isn't bold. Sections and headings Divide articles into sections, each with its own heading representing a distinct topic. Use “Heading2” (the <h2> HTML tag) in the edit toolbar for top-level article headings. Sub-headings below that level are “Heading3,” (<h3> in HTML) and so on.   Use sentence-style capitalization in headings: capitalize the first word, along with any other words, such as proper nouns, that are usually capitalized (see What to capitalize above).   Do not capitalize other words that would not normally be capitalized. For example: INCORRECT: An Overview of Second Life Security CORRECT: An overview of Second Life security INCORRECT: How Do I Attach and Detach Objects From My Avatar? CORRECT: How do I attach and detach objects from my avatar? Table of contents Provide a table of contents (TOC) for articles with four or more sections. If an article feels tedious to scroll through, consider dividing it into several linked articles.  Lithium does not automatically generate a TOC as the wiki does.  Therefore, we use an external Perl script. Prerequisite: Download this Perl script: If you don't have Perl installed on your computer (i.e. "if you're on Windows"): You can get ActivePerl here. You can install with the default options. Make sure you restart your computer afterward. Procedure Copy / paste the HTML into a local file. Add <html><body> ....</body></html> Run script perl <YourHtmlFile.html> 4. Copy paste results back into Lithium.5. Add TOC table wrapper code TOC wrapper code <table id="toc" class="toc" summary="Contents"> <tbody> <tr> <td> <!-- Generated TOC here --> </td> </tr> </tbody> </table> NOTE: You may want to strip off the <html><body> ....</body></html> tags, though Lithium will probably do that for you. Lists Use numbered lists for a series of steps that must be followed in order. For example: Click the Log in button. Read the Messsage of the Day. Smile! In general, each item or instruction in a numbered list should be a complete sentence and should be punctuated accordingly — that is, with a period, an exclamation point or (in rare cases) a question mark. Use bullet points (unordered lists) for a series of brief points. If you find yourself writing bullet points with long paragraphs, consider whether a list is the best format. Files, paths, URLs, code samples, and typed user input Use the <code> tag for file names, directory paths, URLs (or portions thereof), code snippets, and other typed user input. For example: Look in C:\Program Files\Second Life\app_settings\. Edit the settings.xml file. Go to In the top box, type 512. In the Region field, type Sandbox Newcomb. Put lengthy URLs on a separate line using the <pre> tag. Tables Use tables to convey parallel information efficiently.  If you find yourself using a bullet list with lots of repetition, consider converting the information to tabular form.  The basic format that the Lithium toolbar inserts is fine, but you will need to edit HTML to add a heading row (<th> tags) and to make a wider table, which usually looks better than the default. Heading 1Heading 2 Data Data Data Data The above table is created with the following HTML: <table border="0" style="width: 500px;"> <tbody> <tr> <th>Heading 1</th> <th>Heading 2</th> </tr> <tr> <td>Data</td> <td>Data</td> </tr> <tr> <td>Data</td> <td>Data</td> </tr> </tbody> </table> Warnings, notes, tips, and other templates For information that deserves special emphasis, use the following HTML templates to make the message stand out.  You must edit HTML and use the following HTML snippets to do so. Warning: A strong notice of what NOT to do, and if applicable, the consequences, including something that can cause harm or damage. Important: An important notice of what NEEDS to or SHOULD be done — basically, the opposite of a warning. Tip: A helpful hint to make a process easier. Note: Additional considerations and things that are good to know. Warning <table style="border: 1px solid #e65f54; background: #ffcccc; color: black; min-width: 400px; width: 75%; margin-left:20px; margin-right: 20px;"> <tr> <td width="32" valign="top"> <img alt="" src="" width="32" height="27" border="0" /> </td> <td><b>Warning:</b> Don't do this!</td> </tr> </table> Important <table style="border: 1px solid #ffc000; background: none repeat scroll 0% 0% #ffffaa; color: black; width: 75%; min-width: 400px; margin-left: 20px; margin-right: 20px;"> <tbody> <tr> <td width="32" valign="top"> <img class="inline" src="" border="0" width="32" height="27" /> </td> <td><strong>Important:</strong> Insert your text here. </td> </tr> </tbody> </table> Tip <table style="border: 1px solid #ffc000; background: #ffffaa; color: black; width: 75%; min-width: 400px; margin-left: 20px; margin-right: 20px;"> <tr> <td width="32" valign="top"> <img alt="" src="" width="32" height="32" border="0" /> </td> <td><b>Tip:</b> Foo</td> </tr> </table> Note <table style="border: 1px solid #dddddd; background: #f9f9f9; color: black; width: 75%; min-width: 400px; margin-right: 20px; margin-left: 20px; margin-top: 10px; margin-bottom: 10px;"> <tr> <td width="32" valign="top"> <img alt="" src="" width="32" height="32" border="0" /> </td> <td><b>Note:</b> Foo</td> </tr> </table> Cross-references and links Links make it easier to discover more information about a topic, and save the reader the trouble of searching. If faced with a choice whether to link to relevant details or not, you can safely err on the side of linking. Link "imperative sentences", as long as they're not extremely long, to prompt action and tell the reader what happens if they click that link: RIGHT - You can download Second Life WRONG - You can download Second Life Cite Knowledge Base articles as follows: WRONG - Read this article for information on avatar attachments. WRONG - For more information see Avatar attachments. RIGHT - For more information, see Avatar attachments. Images Use images to illustrate articles with relevant screenshots of UI and inworld content. Do not include an image just for the sake of having an image: it should provide some illustrative value. The GNOME style guide contains a good discussion of when and how to use images. Use PNG format for images. Insert images into articles at a width of 640 pixels (640px), or less if the original image dimensions are readable at smaller sizes. This tends to be a good balance between visibility and content. If an image has extreme dimensions, such as being very narrow and vertically long, consider cropping it selectively in an image editor, then re-upload. In general, don't use thumbnails. Styles As much as possible, keep English text out of images to ease localization. Of course, if a screenshot includes UI text, this won't be possible. Don't use special effects such as drop shadows, torn edges on cropped images, and the like. Such effects are a distraction. There's no need to center-align images. In edge cases, they may be desired for aesthetic purposes. It's all right to leave them default, or left-aligned. Emulate the official callouts and highlights as closely as possible. We use TechSmith's SnagIt software. Only include as much as you really need; if you're talking about the Tools window, you don't have to capture the entire Second Life window. If you're going to call out something specific, like circling a button or a menu choice, use pink, and make sure the line is thick enough to stand out without obscuring anything else excessively. Use captions with screenshots! If you're going to put a sentence next to a screenshot, it should include some useful information that's not readily apparent in the actual screenshot itself. A caption should be below the picture with no extra white space between. Use a complete sentence, and punctuate it as you would a sentence. Don't number the caption ("Figure 1" for example). Use the default skin for consistency. Assuming a customizable UI, use the default configuration when possible. Tools There are many tools for taking screenshots, and you are free to use whatever you like. Here are some suggestions: Jing is a free, easy-to-use tool that provides some rudimentary callout and highlighting tools. Capture-A-Screenshot is another very simple, free tool for screenshots. Videos You can include videos and multimedia to make articles more useful and fun. Video tutorials make it easier to understand kinetic, 3D concepts. As with images, use videos judiciously to communicate only such information as can't be readily explained in words. Avoid overkill: if one video gets your point across, leave it at that. Although Lindens can explicitly embed videos using the <embed> tag, that capability is not provided to community members, due to possible security risks.  The HTML filter will prevent Residents from saving articles containing such tags, so in general, use the edit toolbar's Insert a video button, shown at right. All official Second Life videos are hosted in the Second Life YouTube channel.   Look there to find the URL to insert to include a video. Include a brief text summary of the video's subject above the video in the page.  Use the following settings when inserting videos: Size - Large Alignment - Inline Note: While in Edit mode, videos appear at a fraction of their actual size. Don't worry: they appear correctly once you save and publish. Grammar and language This section contains tips on grammar, style, and usage. Thoughts on style "The best way to be boring is to leave nothing out" -Voltaire Edit articles consistently with their original "vibe" as established by employees of Linden Lab. Some topics will obviously be more jovial than others. Language (English and international equivalents) should be terse enough to communicate succinctly, but not so dry that it's boring. Humor can be useful to get the point across, but clarity is the first priority. Overall, the Knowledge Base's tone is more formal than that of casual venues like the Second Life Blogs. When in doubt, consult existing articles or get advice! Don't ask, tell Avoid writing headings that put their subject in the form of a question; use simple declarative phrases instead. For example, rather than "How do I make a gesture?", write "How to make a gesture." This is a clearer, more straightforward way of presenting information. Use the serial comma  Per Strunk and White, in a series of three or more terms with a single conjunction, use a comma after each term except the last. Thus write,, white, and blue. ...honest, energetic, but headstrong. Common grammatical errors Semicolons are used to separate two clauses of a compound sentence while indicating a closer relationship between them than a period would. We can think of semicolons as somewhere between a comma and a period. Avoid using a comma where a semicolon would be more appropriate. If you're unsure, ask someone. For a more detailed explanation of semicolons, see UW-Madison's Writer's Handbook entry on semicolon usage. Note: Short, concise sentences are always better than long and complicated ones. Use American English All Second Life English-language documentation is standardized on American English. This means (for example): Use "color" instead of "colour". Use "recognize" instead of "recognise". Write acronyms in all-caps without periods, except when they're a brand. (DOS, TCP/IP, NASA, WiFi, D.A.R.E. — these are all correct.) Do not use Latin abbreviations Latin abbreviations such as "e.g." may not be universally understood and can make translation difficult. Follow the guidelines below: Instead ofUse i.e. that is e.g. for example etc. and so on Keystrokes Represent shortcuts as they're shown in the Viewer menus. RIGHT: Ctrl + Shift + W WRONG: Ctrl-Shift-W Numbers Spell out numbers zero through ten.  Use numerals for 11 or larger. Trademarks The first instance of Second Life® in an article should have registered trademark after it to assert our brand. Our trademarks should always be respected. For more information, see Guidelines for Using Linden Lab's Trademarks.  
  8. About the Second Life Knowledge Base

    What is the Second Life Knowledge Base? Using the Knowledge Base Contributing to the Knowledge Base In other languages: Español What is the Second Life Knowledge Base? The Second Life Knowledge Base (KB) is an easy-to-access repository of information about Second Life. You can browse the KB just like you would a forum, or you can search for specific information. You can also subscribe to receive alerts whenever articles on a particular subject are added or updated. Each article in the KB has gone through an approval process and is kept up to date by Linden Lab and expert members of the community. Even if you’re not an expert, you can contribute by nominating topics and by commenting on the articles you read. What about the Second Life Wiki? The KB moved from the Second Life Wiki to the Second Life Community site in March 2011. The SL Wiki is still an important information resource, and remains the home for: Official policy and product information that is not appropriate for community contributions; See Policy, Service, and Pricing Information. Content for the Viewer 2 help system, including the comprehensive glossary. LSL documentation, including language and function references. Documentation for prerelease "beta" features (such as mesh import) that are not yet part of the main SL Viewer release. Other developer documentation such as that for APIs, advanced content creation, and the like. Information on open source projects, including Project Snowstorm. Second Life Viewer Release Notes and Server Release Notes. Transcripts of user group meetings. Additional Resident-created information that is not suitable for the KB. Second Life Answers versus the Knowledge Base Second Life Answers is an area of the community platform where Residents ask questions and get responses from other Residents. Question authors can select the best response(s) as accepted solutions. Accepted Solutions are automatically nominated for inclusion in the Knowledge Base. See Community Help for more information on Answers. Information is appropriate for Second Life Answers if it: Addresses one specific question or issue. Describes a troubleshooting or workaround procedure for a specific situation that will not apply generally to all users. Information is appropriate for the Knowledge Base if it: Addresses a general topic broadly or in depth. Includes procedures and information generally applicable to all or many users. In certain contexts, related Accepted Solutions that are individually appropriate for Answers may be consolidated into a Frequently Asked Question (FAQ) article appropriate for the KB. Using the Knowledge Base All Second Life Residents can: Read KB articles to learn more about Second Life. Accept solutions in Second Life Answers. This automatically nominates the post to be considered for inclusion in the KB. Additionally, if you have the requisite role, you can: Comment on KB articles. Nominate forum topics as new KB articles. Review or edit articles. For more information on roles, see Roles and permissions below. Finding the information you need When you are browsing the KB, you will see all articles by default. If you wish to view only articles on topics of interest to you, check the boxes next to one or more labels in the Filter by section on the right. You can also filter by Date, for example to see only recent articles and updates. Use search to find specific information quickly. Enter your search term in the text field at upper right. Choose KB in the drop-down to search just the KB, or All to search the entire SL Community site. If you speak a language other than English, click the link to your language in the International section on the right side of the page.. Contributing to the Knowledge Base Nominating forum topics as new articles If you come across great material in the community—helpful questions and answers, or just plain useful information—you can nominate the topic for a KB article once you have earned the Contributor rank (see Roles and permissions below). To nominate content: Go to the topic you want to nominate. Choose Topic Options > Nominate to Knowledge Base. The Linden Lab editorial team reviews all nominated topics for potential inclusion in the KB. Once a topic is accepted, a KB Linden author can use it to create an official KB article. Criteria for inclusion in the Knowledge Base For an article to be added to the official KB, it must: Address something not already covered in the KB. Be reviewed by the Linden Lab documentation team for accuracy and completeness. Meet the guidelines outlined in our Knowledge Base Style Guide. This often requires some editing. Please check the KB carefully to ensure that you're not duplicating existing work. For example, a guide to troubleshooting hot router issues might be a good candidate if the KB doesn't already contain such info. If the article has quality content but largely duplicates what can be found elsewhere, the new content may be incorporated into existing articles. Commenting on articles If you have reached the Advisor, Contributor, or Helper rank on the SL Community site (see Roles and permissions below), you may add comments to an SL KB article by scrolling to the end and clicking Add a Comment. Roles and permissions When you first log into the community website, you are considered a New Resident and can read KB articles. With active participation, you can increase your rank and gain more abilities. Once you have earned the Member rank, you can: Add tags to articles At higher ranks you can contribute in more ways, including: Commenting on KB articles Starting new KB articles Editing draft (unpublished) articles Nominating forum topics for KB articles Including externally hosted (YouTube) videos in posts Editing published KB articles. All Resident contributions are reviewed and published by Linden administrators. For more information, see Community Help - Roles and Ranks. Style guide For information on writing KB articles, see the Knowledge Base Style Guide.