Search the Community
Showing results for tags 'official'.
Found 2 results
Hey all, I have 2 monitors, and an nVidia GTX 1080 Ti. Several days ago, any time a Second Life viewer (TPV or official) launches on the second monitor, it just shows up white, with (Not Responding) in the window title. Looking at the update history, it seems that the only Windows updates around that time were Windows Defender antivirus signature updates, and security updates. At the time this started to occur, I was running a fully updated Windows 10 1909. I tried everything I could think of to get it working, various clean installs, video driver rollback, etc. What is interesting is that I ran into a few other people who have only started having the issue around this time. I know in the past, nVidia cards had this issue for "some" people, but it seems recently it hit a whole lot of people who were never experiencing this in the past. I never had an issue with this since I've owned this computer for over a year now. Considering I couldn't seem to fix the issue, I dared to take the plunge and update to Windows 10 2004, hoping maybe this would fix it since one of the things they worked on was enhanced multi-display support. Unfortunately this did not correct the issue, and thankfully, did not cause any additional issue. Both monitors are using display ports, so I decided to try and have the secondary monitor use HDMI instead; this did not fix the issue so I reverted it back to the display port. I tried to switch from the nVidia Game Ready Driver, to the nVidia Studio Driver, but this did not fix the issue either. I am hoping anybody out here might have some insight, has run into this, and was able to find a fix. I am also wondering if there is anybody out there on a Windows 10 desktop machine (with latest updates) with more than one monitor, and an nVidia card that, that is having no trouble launching a Second Life viewer from the secondary or tertiary display? I have no problems with the viewer if I launch it from the primary display, and drag it over to the secondary display, but if I close the viewer on the secondary display, it will want to pop up there again next time, and freeze. I have made some comments on the JIRA, but not everybody looks there, so I was hoping maybe somebody had some exposure to this who is reading the forums. For anybody interested, the JIRA on this issue is here: https://jira.secondlife.com/browse/BUG-227725 Any insight or guidance on this issue is highly appreciated. Thank you!