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Bart Kovacs

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About Bart Kovacs

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  1. Before you try to limit the support for basic accounts (which is one of the worst things you can do in my opinion, as you need to support your customers always to get knowledge about what needs improvement) you might just wanne start this post off with apologizing for not catering for any type of support for the past few weeks while your support department is reorganized and fired. I'm a premium member and my tickets remain unanswered (especially the one where I complain about it ;o). Live support isn't open or available when it should be (besides the fact that the live chat support can only
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