Hello I have a question and help out a friend who is the avatar of administrative suspension, you are charginga document to prove their age. He made a new ticket but not being accepted because they say that he has to answer the ticket that was requested ducumento, this was done but the message he writes is not recorded in the ticket just the annex to the document. Except that so far he does not return then you are in doubt whether the document was sent toLL. the ticket when you open the document file is there but its message is not. How do I know if everything was done right? This delay is normal for a return? If anyone can help thank you now