My shape hover is 56 but my set hover in the appearance wheel is -0.463. My feet look on the ground but when I go into a pose ball I am sunk in. My partner sees my feet hovering over the ground. We both use Firestorm viewer. This happened suddenly. One minute I was fine and the next issues happened. I have purchased a new shape, cleared cache, uninstalled and re-installed viewer. What else can I do?