Gwynn Diesel

Ok, so I was on this morning, no issues. Was at the club I work at for about 45 minutes when I suddenly crashed....no big deal. Went to log back in and received the "Secondlife cannot be accessed from this computer" error. I am a premium account member and have submitted a ticket and spoke with a tech via live chat.....after providing the information they needed it is being "escalated for further review". Anyone else having this problem?